Matt Demers
Matt Demers at Herb Chambers INFINITI of Westborough

Matt Demers

Service Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

4.8
198 Reviews
4.8

198 Reviews

Write a Review

198 Reviews of Matt Demers

November 17, 2024

Dealership Rating
Employee Rating

Great service department! Nicholas Briggs helped me get some work done on my vehicle and was extremely transparent with what my vehicle needed and pricing, and stayed in const More

by Michael.spring111
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Briggs

Nov 19, 2024

Herb Chambers INFINITI of Westborough responded

Michael, thank you for sharing your experience with our service team at Herb Chambers INFINITI of Westborough! We're delighted to hear that Nicholas provided exceptional assistance and kept you informed throughout the process. We look forward to seeing you again for future vehicle needs!

November 08, 2024

Dealership Rating
Employee Rating

Excellent service. All work done well explained and finished in timely manner. Nick very courteous and knowledgeable. Also made suggestions for next service, Necessa More

by Waltraudrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Herb Chambers INFINITI of Westborough responded

Thank you for the positive feedback about your recent experience with Nick & the team here at Herb Chambers INFINITI of Westborough! We appreciate your business and hope you won't hesitate to reach out if we can be of service again in the future!

Nov 08, 2024

Waltraudrose responded

Please send review along to Herb Chambers in Westborough, MA

November 07, 2024

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Employee Rating

Some of the best service I have ever had from an auto dealership. This is my first experience with your dealership and trust me you will not be the last again thank you More

by Ed Mack
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bloomingdale

Nov 08, 2024

Herb Chambers INFINITI of Westborough responded

Ed, we're delighted to hear that your first experience with Herb Chambers INFINITI of Westborough was exceptional! Thank you for the kind words and we look forward to serving you again in the future.

October 30, 2024

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I have never had such wonderful service. Thank you to all! Prompt efficient and very thorough. More

by mcterlizzi295
Service Price Transparency
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Recommend Dealer
Yes
Oct 31, 2024

Herb Chambers INFINITI of Westborough responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can assist you with any additional automotive needs in the future!

October 18, 2024

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Employee Rating

I needed service on my 2013 G37 convertible, the top was not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made More

by trippinjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

Oct 18, 2024

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that our team at Herb Chambers INFINITI of Westborough could resolve your issue efficiently and provide you with a great experience. Enjoy driving your G37 convertible!

October 17, 2024

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Employee Rating

As always I had another easy and relaxing experience at the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was More

by Kgosselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco, Max Elentukh, Ali Lewis , Nicholas

Oct 17, 2024

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your recent experience with us at Herb Chambers INFINITI of Westborough! We're delighted to hear that Nicholas provided professional and informative service during your visit. We appreciate your support and look forward to assisting you again next time!

October 13, 2024

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Employee Rating

Sami was very helpful to me in choosing my QX60. He was very knowledgeable and patient. More

by Lois
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Max Elentukh, Sami Zakhary

Oct 15, 2024

Herb Chambers INFINITI of Westborough responded

Lois, we're so glad Sami was able to assist you with your QX60! Thanks for choosing Herb Chambers INFINITI of Westborough and please don't hesitate to reach out if there's anything else we can do for you!

September 26, 2024

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Employee Rating

Very good service and the professional and customer service very clean Bay you go in and you never wait for service very friendly service and customers service More

by Ziad el-nemr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

Sep 27, 2024

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided excellent and efficient service. We appreciate your support!

September 02, 2024

Dealership Rating
Employee Rating

Service is excellent. I never feel oversold here. It's a great group with a professional attitude More

by JRothstein1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Ferdy Franco

Sep 03, 2024

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

August 28, 2024

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Employee Rating

Great service. Courteous and honest. Fran C always great and helpful. Really good experience as usual More

by Mike Smith
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Fran C

Aug 29, 2024

Herb Chambers INFINITI of Westborough responded

Mike, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough provided you with another great experience. Thanks for your continued support!

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