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Matt Demers
Matt Demers
Service Manager
Herb Chambers INFINITI of Westborough
312 Turnpike Rd
Westborough, MA 01581
197 Reviews
197 Reviews
Write a Review197 Reviews of Matt Demers
November 08, 2024
Excellent service. All work done well explained and finished in timely manner. Nick very courteous and knowledgeable. Also made suggestions for next service, Necessa All work done well explained and finished in timely manner. Nick very courteous and knowledgeable. Also made suggestions for next service, Necessary and optional work to be performed. More
by Waltraudrose
November 07, 2024
Some of the best service I have ever had from an auto dealership. This is my first experience with your dealership and trust me you will not be the last again thank you dealership. This is my first experience with your dealership and trust me you will not be the last again thank you More
by Ed Mack
Other Employees Tagged: Jeff Bloomingdale
October 30, 2024
I have never had such wonderful service. Thank you to all! Prompt efficient and very thorough. Thank you to all! Prompt efficient and very thorough. More
by mcterlizzi295
Other Employees Tagged: Courtney Blasco, Ferdy Franco, Max Elentukh, Ali Lewis, Rachel Augusto, Boulis Ferris
October 18, 2024
I needed service on my 2013 G37 convertible, the top was not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made the appointment. The dealer offered me a loaner car, which I expected would mean a cheap rental type car model, but they let me take a brand-new Infinity! They took the time to listen to exactly the problem I was having with the car, took the car on Friday afternoon, and by Monday afternoon, they let me know it was fixed, all for the initial diagnostic fee ($199). Needless to say, I was overjoyed to have avoided that potential big bill. They were very professional and very accommodating. More
by trippinjohn
Other Employees Tagged: Courtney Blasco, Ferdy Franco
October 17, 2024
As always I had another easy and relaxing experience at the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was professional and informative throughout. More
by Kgosselin
Other Employees Tagged: Ferdy Franco, Max Elentukh, Ali Lewis , Nicholas
October 13, 2024
Sami was very helpful to me in choosing my QX60. He was very knowledgeable and patient. He was very knowledgeable and patient. More
by Lois
Other Employees Tagged: Max Elentukh, Sami Zakhary
September 26, 2024
Very good service and the professional and customer service very clean Bay you go in and you never wait for service very friendly service and customers service service very clean Bay you go in and you never wait for service very friendly service and customers service More
by Ziad el-nemr
Other Employees Tagged: Courtney Blasco, Ferdy Franco
September 02, 2024
Service is excellent. I never feel oversold here. It's a great group with a professional attitude I never feel oversold here. It's a great group with a professional attitude More
by JRothstein1218
Other Employees Tagged: Courtney Blasco, Ferdy Franco
August 12, 2024
Every person involved was hospitable, professional, knowledgeable and helpful. I won’t hesitate to refer people to this dealership! knowledgeable and helpful. I won’t hesitate to refer people to this dealership! More
by Ntngl
Other Employees Tagged: Brian Farrell, Max Elentukh, Sami Zakhary, Adam Gianan , Rocco Jason O'Brien, Mark Starr and the staff at the Customer entrance
