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Matt Crocker
Matt Crocker at Robertsons GMC Truck, INC.

Matt Crocker | Page 25

Service Advisor

Robertsons GMC Truck, INC.

2680 Cranberry Hwy
Wareham, MA 02571

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4.9
274 Reviews
4.9

274 Reviews

Write a Review

274 Reviews of Matt Crocker

July 03, 2023

Dealership Rating
Employee Rating

As usual, the Service Advisors (Jim Morrill and Matt Crocker) were first-rate - - knowledgeable, friendly, courteous, and right on point. More

by denapert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill

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Jul 06, 2023

Robertsons GMC Truck, INC. responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 03, 2023

Dealership Rating
Employee Rating

Great service and attention to detail. Jim kept in touch with me the whole way and was very efficient. He did a great job making sure my vehicle was done on time and all problems were addr More

by BOBALA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill

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Jul 06, 2023

Robertsons GMC Truck, INC. responded

At Robertson's GMC, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 29, 2023

Dealership Rating
Employee Rating

Good people fast service. Dealer should use a fender cover for all services. Other than that ok More

by JRUSSELL990
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill

Print
Jul 03, 2023

Robertsons GMC Truck, INC. responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 26, 2023

Dealership Rating
Employee Rating

A fast, well done, courteous visit to the service department for a minor diagnostic issue More

by RUMBY2
Service Price Transparency
Recommend Dealer
Yes
Print
Jun 28, 2023

Robertsons GMC Truck, INC. responded

Thank you for your kind words. I feel our service department is what makes Robertson's GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 23, 2023

Dealership Rating
Employee Rating

Great service, they were good enough to let me use a vehicle when my truck is in service More

by RPMW1120
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Liz Sellinger

Print
Jun 26, 2023

Robertsons GMC Truck, INC. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 22, 2023

Dealership Rating
Employee Rating

Service performed as agreed and ready according to schedule. Also. Great advuce on transmission maintenance. More

by JSZARO54
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Liz Sellinger

Print
Jun 23, 2023

Robertsons GMC Truck, INC. responded

Thank you for the feedback! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 21, 2023

Dealership Rating
Employee Rating

You keep me happy and pleased with the service you do. It was done in a timely manner and earlier than I expected. Also gave me a loaner as you called and asked if I could bring it in earlier then planned More

by batenhook
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill

Print
Jun 23, 2023

Robertsons GMC Truck, INC. responded

Thank you so much! It was truly a pleasure to have you as a customer, so I'm happy to know that the feelings are mutual. Please feel free to give me a call if you need anything else in the future. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 19, 2023

Dealership Rating
Employee Rating

The service department has always been top notch every time I had my truck fixed or just a oil change More

by STEVENDMEDEIROS
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill

Print
Jun 21, 2023

Robertsons GMC Truck, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 16, 2023

Dealership Rating
Employee Rating

nothing that I know of. ,great , loaner was great, right on time to pick up. More

by NEIKO605051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Sellinger

Print
Jun 21, 2023

Robertsons GMC Truck, INC. responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

June 15, 2023

Dealership Rating
Employee Rating

wait time was within expectation. Staff was polite and knowledgeable. Cost was competitive.The work done was explained when completed More

by LOISELAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill

Print
Jun 17, 2023

Robertsons GMC Truck, INC. responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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