Matt Brady

I have been waiting well over 10 months for my exhaust manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the n manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the next replace with the wrong paint color which I insisted they remove. Still waiting on all of those correct parts to come in. Needless to say my experience with Dellen has not been anything I would rave about or recommend anyone to. It’s sad that when I call, I’m either put on hold or sent to voicemail in which I never receive a call back. I honestly would never buy from this facility ever again nor recommend to anyone. More

by shawn1247 Verified Customer Verified Customer

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Exceptional Service at Dellen! I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finis I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finish, their professionalism, attentiveness, and genuine care for customer satisfaction shone through. They went above and beyond to ensure that all my questions were answered and tailored the service perfectly to my needs. It’s clear that the staff is deeply knowledgeable and truly passionate about what they do, which made the entire process seamless and stress-free. Dellen doesn’t just provide service—they deliver an experience. Their ability to anticipate needs, offer insightful suggestions, and handle everything with such a positive attitude left me beyond impressed. If you’re looking for a team that will go the extra mile and treat you like family, look no further than Dellen. I couldn’t be happier with the outcome and will absolutely recommend them to everyone I know! Thank you, Dellen, for setting the bar so high and making this such an enjoyable and memorable experience. More

by HANS413 Verified Customer Verified Customer

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Had an 1130 appointment; showed up slightly early but like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. More

by fuller.jk Verified Customer Verified Customer

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Fantastic service! !! They listen to you and choose the best possible solutions. I would highly recommend. !! They listen to you and choose the best possible solutions. I would highly recommend. More

by hkerstner2 Verified Customer Verified Customer

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They are top notch, they will be the only working on my Jeep from now on Jeep from now on More

by jasonpmoon78 Verified Customer Verified Customer

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Service department checked on an issue that another replace said that I had. The department found that the issues did not exist and ensured my vehicle was safe. Will be back here in the future. replace said that I had. The department found that the issues did not exist and ensured my vehicle was safe. Will be back here in the future. More

by austin.cook Verified Customer Verified Customer

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Matt is great and proactive to solve problems. Customer service is most important. Matt solves problems. Customer service is most important. Matt solves problems. More

by schoollaw Verified Customer Verified Customer

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Matt was great. Very professional. Kept me up to date with every step. Responded in a timely manner. Very professional. Kept me up to date with every step. Responded in a timely manner. More

by lorilou5 Verified Customer Verified Customer

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They never try to oversell you to fix something on your vehicle that is not broken as some dealerships do. vehicle that is not broken as some dealerships do. More

by lcarter2 Verified Customer Verified Customer

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Excellent customer service - kept me informed re progress of repair - professional and timely completion of work requested. of repair - professional and timely completion of work requested. More

by kandi3406 Verified Customer Verified Customer

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