Matt Appleton
Matt Appleton at Herb Chambers MINI of Boston

Matt Appleton

Service Advisor

Herb Chambers MINI of Boston

1168 Commonwealth Ave
Boston, MA 02134

5.0
68 Reviews
5.0

68 Reviews

Write a Review

68 Reviews of Matt Appleton

December 12, 2024

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Employee Rating

Courteous and professional service. Samik and his colleagues made sure that my car was serviced on time although I arrived late. I wish all service shops were like that More

by karafillis
Service Price Transparency
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Recommend Dealer
Yes
Dec 13, 2024

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with us! We're delighted to hear that Samik and the team at Herb Chambers MINI of Boston provided such courteous and timely service. We appreciate your kind words and look forward to serving you again in the future!

September 07, 2024

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Great response time. Theo was very professional and helpful. The dealership looked great with the renovations. More

by Willflare
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Recommend Dealer
Yes
Sep 09, 2024

Herb Chambers MINI of Boston responded

We're delighted to hear that Theo provided professional and helpful service and that you appreciated the renovations at Herb Chambers MINI of Boston. Thanks for sharing your positive experience!

August 21, 2024

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I felt very comfortable at the dealership ALL the staff were pleasant I really appreciate that my car was vacuumed and washed before I left the dealership More

by chaggan
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Recommend Dealer
Yes

Other Employees Tagged: Sam Dias

Aug 22, 2024

Herb Chambers MINI of Boston responded

We're delighted to hear you felt comfortable and appreciated the service at Herb Chambers MINI of Boston. Thanks for highlighting our team's efforts in making your visit pleasant, including the car wash and vacuum! Safe travels ahead!

March 27, 2024

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The entire service team was above and beyond. I did not catch all their names, but from start to finish they are an exceptional team! More

by mscarab
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Recommend Dealer
Yes
Mar 27, 2024

Herb Chambers MINI of Boston responded

We're so glad to know our service team at Herb Chambers MINI of Boston made a great impression on you! Thanks for the positive feedback, we appreciate it.

March 27, 2024

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Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More

by Roberson.brice
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Recommend Dealer
Yes
Mar 27, 2024

Herb Chambers MINI of Boston responded

Roberson, we're so glad to know that Theo and our team at Herb Chambers Mini Boston were able to exceed your expectations with the oil change and hood release cable repair. Thanks for trusting us with your vehicle!

January 22, 2024

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To level service. Willingness to go extra mile. A pleasure to work with. The best! More

by susanvfried
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Recommend Dealer
Yes

Other Employees Tagged: Kate George, David Lopez

Jan 23, 2024

Herb Chambers MINI of Boston responded

Hi Susan! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers MINI of Boston! We'll see you next time!

January 17, 2024

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Incredible service after blowing out my tire late on a Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so help More

by Emily Jones
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Recommend Dealer
Yes
Jan 17, 2024

Herb Chambers MINI of Boston responded

Emily, we're glad to know our team at Herb Chambers MINI of Boston was able to assist you promptly and efficiently. We strive for excellent service even in unexpected situations! Thanks for your review.

November 24, 2023

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I wouldn’t buy a car anywhere but thru Chambers. Outstanding service, professionalism, and customer experience. They always exceed my expectations! More

by sallyconkright
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Recommend Dealer
Yes
Nov 27, 2023

Herb Chambers MINI of Boston responded

Hey Sally, we're glad to know that you've consistently had a great experience with us at Herb Chambers MINI of Boston. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

October 09, 2023

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Matt at Mini of Boston is amazing. I wrecked my one of my keys by trying to change the battery…felt like an idiot. Matt was kind, professional and had a new key on its way to me within More

by obsusan
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Recommend Dealer
Yes
Oct 10, 2023

Herb Chambers MINI of Boston responded

We're so glad to know that Matt was able to assist you promptly and professionally at Herb Chambers MINI of Boston. It's our pleasure to help out, especially in those tricky situations! Thanks for your review.

August 15, 2023

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Good Afternoon My name is Latrina Gray. I always get treated With respect, mark mark is such a wonderful guy. Hes so nice and kind all the time. I come there whenever I need repairs and my More

by Latrina Gray
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Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin

Aug 16, 2023

Herb Chambers MINI of Boston responded

Hey Latrina, it's great to know that Mark and our team at Herb Chambers MINI of Boston consistently provide you with wonderful service experiences. We appreciate your loyalty and look forward to seeing you at your next visit. Safe travels!

Aug 16, 2023

Latrina Gray responded

Whenever I need service On my car I will be Coming to herb chambers.

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