Mathew Rivera | Page 29

My dealer Thomas was very helpful keep me informed, while i waiting services was done quickly and car is running as it should be over all good job done. i waiting services was done quickly and car is running as it should be over all good job done. More

by lucjames0906 Verified Customer Verified Customer

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Excellent service. Thank you so much! Keep doing a great job! The best maintenance! Thank you Thank you so much! Keep doing a great job! The best maintenance! Thank you More

by luxythania Verified Customer Verified Customer

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Overall the work done was adequate. The cover for the battery and the tire was not put into its place. The cover for the battery and the tire was not put into its place. More

by PARIMALMEHPA Verified Customer Verified Customer

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I feel scammed. Not this time, but I was told this was my last covered check up, but when I first came I asked for the oil to be changed as well. Come to find out th Not this time, but I was told this was my last covered check up, but when I first came I asked for the oil to be changed as well. Come to find out they SKIPPED the first tune up because the 2nd one has the oil change. More

by Liz Verified Customer Verified Customer

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I like taking my car to this Toyota dealership. Everyone is very nice, the service is very good. Everyone is very nice, the service is very good. More

by LNELSON3 Verified Customer Verified Customer

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My service team was fine. The service department logistics not so much. I left at least 5-6 messages and received one return phone call after I persisted with the operator.. I The service department logistics not so much. I left at least 5-6 messages and received one return phone call after I persisted with the operator.. I had several new car issues that were dismissed. Rather than calling me to state that they couldn’t replicate an issue perhaps a phone call to the client would have assisted. After a rain storm, I still have windows that clunk when I put them down blamed on a dirty window but I sure hope you didn’t sell me a dirty brand new car … the clunk has been happening since I brought the car home. Your web site is not user friendly and actually dropped my first appointment. Luckily I wondered why I hadn’t received a reminder and there was nothing on my app account so I called to find out why my car service was not on the schedule This required an additional 5 weeks wait till I could schedule another. The issues I had discussed or emailed messages to a service rep never showed up on the reminder emails until three days before my appointment when I called again in frustration. And when I arrived for my appointment … the various issues had disappeared again. My appointment never showed up on my Toyota app. More

by sesmith561 Verified Customer Verified Customer

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DCH Wappingers Toyota always takes care of me! On my third car with them, service is easy and fast. Very comfortable eith Matt and his service team! On my third car with them, service is easy and fast. Very comfortable eith Matt and his service team! More

by JASONGRASSICK Verified Customer Verified Customer

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Judy took care of me right away. She kept me informed about my car's status. She was professional and showed empathy towards my concerns. She is very friendly and understanding. The She kept me informed about my car's status. She was professional and showed empathy towards my concerns. She is very friendly and understanding. The job was completed to perfection!!! Thank you Toyota!!! More

by SKADIDLER507 Verified Customer Verified Customer

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Mathew Rivera is awesome. Always professional and knowledgable. He is a pleasure to work with. The Service Department receptionist could be more customer focused...when I c Always professional and knowledgable. He is a pleasure to work with. The Service Department receptionist could be more customer focused...when I called to schedule an appt. with Mathew she said he was on vacation...when I inquired as to when he would be returning she was abrupt and said she didn't know...must have been a bad day for her. More

by jtravler52 Verified Customer Verified Customer

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We were very pleased , nice work very friendly, service time was also great, and waiting was short time was also great, and waiting was short More

by Ladislavk1 Verified Customer Verified Customer

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