Mateen Sen
Mateen Sen at BMW of Orland Park
Refer Me

Mateen Sen

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.5
22 Reviews
4.5

22 Reviews

Write a Review

22 Reviews of Mateen Sen

October 30, 2024

Dealership Rating
Employee Rating

Great Experiences - Everyone was helpful & kind Meteen was awesome from start to finish. He kept in touch with us ever step of the way & found the car with feature that we were looking for. This was our More

by RWEISSENHOFER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt

Oct 31, 2024

BMW of Orland Park responded

Thank you for sharing your experience with us! We're delighted to hear that Meteen and the team at BMW of Orland Park provided such excellent service. We look forward to assisting you again in the future!

October 22, 2024

Dealership Rating
Employee Rating

My experience with BMW was truly an amazing deal and I received all the technical support I needed. More

by AELLIOTMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hatchett

Oct 23, 2024

BMW of Orland Park responded

We're so glad our team could assist you and get you a great deal! Thank you for choosing BMW of Orland Park. Safe travels!

October 14, 2024

Dealership Rating
Employee Rating

The salesperson Peter was very friendly and helpful. He worked with me to get the vehicle that I wanted More

by sharonwilliams881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

BMW of Orland Park responded

Sharon, we're delighted to hear that Peter provided you with friendly and helpful service at BMW of Orland Park. Enjoy your new vehicle!

October 07, 2024

Dealership Rating
Employee Rating

I did not bring my car in for service this now the fifth time I have had to tell you that you have me mixed up with someone else More

by ken@criticalpiping.com
Service Communication
Recommend Dealer
No
Oct 16, 2024

BMW of Orland Park responded

We apologize for the confusion regarding your service records. Thank you for your patience in bringing this to our attention. We’ll make sure to correct this issue and ensure your information is accurate moving forward. If there’s anything else we can assist you with, please let us know! Best Wishes, BMW Of Orland Park

September 21, 2024

Dealership Rating
Employee Rating

Mateen was fantastic to work with. Extremely knowledgeable and great communication. He was willing to go that extra mile for us. We will definitely buy from him again. The whole exp More

by davedykstra525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder

Sep 23, 2024

BMW of Orland Park responded

Thank you for sharing your positive experience! We're delighted to hear that Mateen provided exceptional service at BMW of Orland Park. We look forward to assisting you again in the future!

March 19, 2024

Dealership Rating
Employee Rating

Tony was very helpful he answered All the questions that we had asked and he was very knowledgeable More

by Aznoful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush, Mark Bugajski

Mar 19, 2024

BMW of Orland Park responded

We are happy to hear that Tony was helpful and ensured to answer all of your questions. Thanks for sharing with BMW of Orland Park and leaving us a five-star review!

March 14, 2024

Dealership Rating
Employee Rating

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept More

by Bryan
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, Matt McCormack

Mar 14, 2024

BMW of Orland Park responded

Bryan, it's great to know that Mateen was able to assist you in making an informed decision at BMW of Orland Park. We appreciate your recommendation and are glad that you left feeling happy and content!

February 15, 2024

Dealership Rating
Employee Rating

Best deal in town. Best people to work with. Gave me an outstanding service and payment More

by MOE.SAID.1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sid Armoush, Mahdi Armoush, Daniel Bustamante, Mark Bugajski, Sarim Sajjad , Seraj Abughoush, Gabe Jarquin, Ross Shatat

Feb 15, 2024

BMW of Orland Park responded

Thank you, Moe, for stopping by to leave BMW of Orland Park a wonderful review! We are here for anything else you might need down the road!

February 06, 2024

Dealership Rating
Employee Rating

Good product selection, excellent product knowledge, excellent help from the BMW genius! The team delivered, very efficient and driven sales person, he could be a bit warmer More

by suny60614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder, Regan Notter , Seraj Abughoush, Matt, the BMW genius was great!!

Feb 22, 2024

BMW of Orland Park responded

Thank you for your feedback. We're delighted you appreciated our product selection and the excellent assistance from our BMW Genius. We'll address your comment about our salesperson's warmth internally to ensure a more welcoming experience. We value your patronage and hope to serve you again soon. Best Wishes, BMW Of Orland Park

January 21, 2024

Dealership Rating
Employee Rating

I did not like how the salesperson Mateen was ready to add on so many additional fees and tell me that these items were mandatory. If I told you once that I did not want it, just remove it. But no he wa More

by Mrs. D. Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2024

BMW of Orland Park responded

Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you experienced with the sales process and the additional fees presented by Mateen. It's essential for us to provide transparent and honest service to our customers, and we regret if this was not reflected in your experience. Your concerns have been noted, and we will address them internally to ensure that our sales team communicates clearly and respects your preferences regarding additional fees and services. Your satisfaction is our priority, and we appreciate your patience and understanding. If there's anything further we can do to assist you or if you have any other questions or concerns, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future. Best Wishes, BMW Of Orland Park

1

Dealership Inventory (259 Vehicles)

used 2014 Cadillac CTS-V car, priced at $40,250
2014 Cadillac CTS-V
used
Black Raven exterior
Automatic
Rear-wheel Drive
used 2021 Mercedes-Benz GLE 450 car, priced at $51,000
2021 Mercedes-Benz GLE 450
used
Selenite Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Dodge Durango car, priced at $32,750
2023 Dodge Durango
used
Destroyer Gray Clearcoat exterior
Automatic
All-wheel Drive
used 2022 Acura RDX car, priced at $34,799
2022 Acura RDX
used
Majestic Black Pearl exterior
Automatic
Front-wheel Drive
used 2022 BMW X3 car, priced at $35,000
2022 BMW X3
used
Jet Black exterior
Automatic
All-wheel Drive
used 2024 BMW X1 car, priced at $47,645
2024 BMW X1
used
Storm Bay Metallic exterior
Automatic
All-wheel Drive