Mateen Sen

Review left on Google map: *** EDIT: 3 weeks later, I have a left a couple voice messages at the number mentionned in comments by M. Paramo - no reply, no check received yet. I hope this is only temporar have a left a couple voice messages at the number mentionned in comments by M. Paramo - no reply, no check received yet. I hope this is only temporary. *** Be very careful with this car dealer. Bought a used car (9 months old) for which they agreed to give a discount, which they put in writing. Then they burry you under a ton of paper to read and sign before finally giving you the invoice. You ask the sales man to confirm that the discount is there, "yes yes". You come back a week later to pick the car after paying the full amount and realize the discount is not there, so you ask to have it added. Because it was agreed. By the manager. He signed a paper on this. "Sorry but you signed the invoice as is, you agreed to the amount without the discount". So then it was on purpose?? Scandalous. I was so angry. They finally reluctantly agree to give it as initially agreed through a check to be sent in the next days (wire would have been so much easier). And just when about to leave this car dealer with the car, I get one (not two) keys. I discover that for the first time, it was never ever said to me. Nor written anywhere. Scandalous. I will have to buy a second key separately. It costs 700USD (spare key + programming + hour costs). I start driving the car: maintenance needed as per maintenance schedule. They didn't even bother selling a car fully maintained. Not to mention the email communication barely polite. I'm still waiting for my check. Let's see if it comes. I may improve this rating. Not even sure. Very very unhappy. Very bad experience. Dishonest. Scandalous. More

by edouard.treca Verified Customer Verified Customer

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My service was excellent. The wait time was as I was told. Nice waiting area. The wait time was as I was told. Nice waiting area. More

by FUESEL1011 Verified Customer Verified Customer

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Service was good but slow. Bought a new car two weeks ago. Had a problem with the prior car. It was sold to me with an undisclosed mileage discrepancy, Worked with Ohara fo Bought a new car two weeks ago. Had a problem with the prior car. It was sold to me with an undisclosed mileage discrepancy, Worked with Ohara for 75 months, not resolved. Bought the new car and the salesman couldnt find the extra for three days. I also have a problem with a salesman working with more than one customer at the same time. More

by RGOBCO Verified Customer Verified Customer

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Simply splendid and very courteous. I am specially impressed by Mr. Mateen’s , help in purchasing the car and his knowledge about BMW .. I am specially impressed by Mr. Mateen’s , help in purchasing the car and his knowledge about BMW .. More

by naseerglinks Verified Customer Verified Customer

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Great Experiences - Everyone was helpful & kind Meteen was awesome from start to finish. He kept in touch with us ever step of the way & found the car with feature that we were looking for. This was our was awesome from start to finish. He kept in touch with us ever step of the way & found the car with feature that we were looking for. This was our 2nd purchase & we definitely would purchase another vehicle from them. More

by RWEISSENHOFER Verified Customer Verified Customer

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My experience with BMW was truly an amazing deal and I received all the technical support I needed. received all the technical support I needed. More

by AELLIOTMC Verified Customer Verified Customer

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The salesperson Peter was very friendly and helpful. He worked with me to get the vehicle that I wanted He worked with me to get the vehicle that I wanted More

by sharonwilliams881 Verified Customer Verified Customer

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I did not bring my car in for service this now the fifth time I have had to tell you that you have me mixed up with someone else time I have had to tell you that you have me mixed up with someone else More

by ken@criticalpiping.com Verified Customer Verified Customer

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Mateen was fantastic to work with. Extremely knowledgeable and great communication. He was willing to go that extra mile for us. We will definitely buy from him again. The whole exp Extremely knowledgeable and great communication. He was willing to go that extra mile for us. We will definitely buy from him again. The whole experience was a pleasure. More

by davedykstra525 Verified Customer Verified Customer

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Tony was very helpful he answered All the questions that we had asked and he was very knowledgeable we had asked and he was very knowledgeable More

by Aznoful Verified Customer Verified Customer

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