Mason Shreve
Mason Shreve at Guess Ford GMC
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Mason Shreve

Parts Manager

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

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4 Reviews
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4 Reviews

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4 Reviews of Mason Shreve

November 30, 2024

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Employee Rating

Two trips to replace a back window switch and they still didn’t get it right. 1st they didn’t have the switch said they had to order it and it’s back ordered. Called and said it was in and scheduled for and More

by ronjpugh
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ronnie Vesco

Dec 02, 2024

Guess Ford GMC responded

We are sorry that you are not happy with having to return again. The incorrect part was sent to us, which is out of our control. It is as frustrating to us as it is for you. We pride ourselves on excellent customer service. We will let you know as soon as the correct part comes in and we will get you scheduled in asap. Thank you so much for your patience!

October 26, 2024

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Employee Rating

Best service and sales departments we won’t buy anywhere else and encourage others to buy from them More

by Millela@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Guess Ford GMC responded

Thank you so much for the kind review! We appreciate your business and the referrals!

September 15, 2024

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Employee Rating

My fifth vehicle purchased here. I like the truck and I like the color and I like the parts and service department. More

by Motorman427
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 17, 2024

Guess Ford GMC responded

Thank you so very much for your continued business. We appreciate you!

August 05, 2024

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Employee Rating

Very nice one store dealership where they treat you like family and care about customer satisfaction More

by growgreatcrops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Guess Ford GMC responded

Thank you so very much for the kind words! We truly appreciate it!

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