Mason Quinn
Mason Quinn at Gilchrist Chevrolet Buick GMC Dealership Tacoma
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Mason Quinn

Service Advisor

Gilchrist Chevrolet Buick GMC Dealership Tacoma

6014 S Tacoma Way
Tacoma, WA 98409

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4.6
47 Reviews
4.6

47 Reviews

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47 Reviews of Mason Quinn

February 06, 2025

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All service was completed on time and as requested. Really enjoy the Gilchrist free oil changes that came with our truck pruchase. More

by Mrs Fat Tony
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Recommend Dealer
Yes

February 01, 2025

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Service offered was professional, I will come back for vehicle service again,services give was well excuted. More

by githu57
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Recommend Dealer
Yes

January 20, 2025

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I am not sure what happened on my last visit to Gilchrist. My power train warranty didn't cover things that it definitely should have and then they couldn't work well enough with my extended warran More

by rbeck
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm, Chuck White

January 11, 2025

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Outstanding team and group of professionals! Extremely efficient and well organized. Customer service was excellent! More

by puaka2nu
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Recommend Dealer
Yes

January 06, 2025

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Great crew to work with. Friendly and knowledgeable. Work was done on time and at fair price. More

by ED.ENGELHARDT
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Recommend Dealer
Yes

December 29, 2024

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Service was great but couldn't find problems with check engine light or front end wobble. My company fleet vehicle was in the shop for 7 days and the service techs couldn't reproduce the check engine light More

by DJJC
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Recommend Dealer
Yes

December 22, 2024

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Mason started off great but after we spoke. I never heard from him again two weeks later I found out he had a baby however, no one from the dealership contacted me and gave me updates or told m More

by Alvin Johnson
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Recommend Dealer
No

Other Employees Tagged: Chuck White

Dec 26, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your service experience, including the lack of communication and the inconvenience it caused. Your concerns are valid, and we recognize how frustrating it must have been to deal with these repeated issues while also incurring rental car expenses. We strive to provide clear communication and seamless transitions in cases like this, and it’s clear we fell short. We appreciate you bringing this to our attention so we can address these gaps and improve moving forward. Please know your experience matters to us, and we’d like the opportunity to make things right. Feel free to reach out to us directly at 253.284.4471 so we can discuss this further. Thank you for giving us the chance to improve.

December 14, 2024

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Regardless, how crowded they are or how busy they are they’re always very cordial cordial and very nice to you and explaining the details what has to be done with your vehicle and I really enjoy the comp More

by CHRISTOPHERHARRIS75
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Recommend Dealer
Yes

December 13, 2024

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While it took longer to get to my vehicle, the staff and tech were fantastic. Everyone was nice, talkative and very welcoming. More

by albarto
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Jennifer Oliver , The tech who worked on my car was also great! Can’t remember his name.

December 11, 2024

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This may be a review of service departments in general but Gilchrist leans in heavy on how long it takes to complete anything. An oil change should not take 90 minutes. More

by tobyfeller4
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Recommend Dealer
No
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