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
Mason Quinn
Service Advisor
Gilchrist Chevrolet Buick GMC Dealership Tacoma
6014 S Tacoma Way
Tacoma, WA 98409
47 Reviews
Write a Review47 Reviews of Mason Quinn
February 06, 2025
All service was completed on time and as requested. Really enjoy the Gilchrist free oil changes that came with our truck pruchase. Really enjoy the Gilchrist free oil changes that came with our truck pruchase. More
Other Employees Tagged: Talitha Davis, Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Jennifer Oliver
February 01, 2025
Service offered was professional, I will come back for vehicle service again,services give was well excuted. vehicle service again,services give was well excuted. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Jennifer Oliver
January 20, 2025
I am not sure what happened on my last visit to Gilchrist. My power train warranty didn't cover things that it definitely should have and then they couldn't work well enough with my extended warran Gilchrist. My power train warranty didn't cover things that it definitely should have and then they couldn't work well enough with my extended warranty to make that work. I haven't been able to take one trip without the engine light coming on for all four years that I have owned this truck. More
Other Employees Tagged: Ryan Tramm, Chuck White
January 11, 2025
Outstanding team and group of professionals! Extremely efficient and well organized. Customer service was excellent! Extremely efficient and well organized. Customer service was excellent! More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Jennifer Oliver
January 06, 2025
Great crew to work with. Friendly and knowledgeable. Work was done on time and at fair price. Friendly and knowledgeable. Work was done on time and at fair price. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Jennifer Oliver
December 29, 2024
Service was great but couldn't find problems with check engine light or front end wobble. My company fleet vehicle was in the shop for 7 days and the service techs couldn't reproduce the check engine light engine light or front end wobble. My company fleet vehicle was in the shop for 7 days and the service techs couldn't reproduce the check engine light that I drive with three or four times a week or the wobble in the front end when I accelerate up the hill. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Jennifer Oliver
December 22, 2024
Mason started off great but after we spoke. I never heard from him again two weeks later I found out he had a baby however, no one from the dealership contacted me and gave me updates or told m I never heard from him again two weeks later I found out he had a baby however, no one from the dealership contacted me and gave me updates or told me the status of my vehicle. Meaning that once he left, his client should have been passed to another coworker, but they weren’t so I had to wait weeks to find out the status of my vehicle and had to spend an excessive amount money on a rental car. Once I received my vehicle, I sent it right back because they were still a check engine light. The same process happened again once I received it they were still a check engine light and upon a third time picking up my vehicle, the vehicle did not start due to lack of fuel. My experience at this dealership was terrible which should have been discovered during the last (3rd diagnosis). Communication was terrible and I would not recommend anyone to get service to their vehicle or purchase a vehicle from the dealership. More
Other Employees Tagged: Chuck White
December 14, 2024
Regardless, how crowded they are or how busy they are they’re always very cordial cordial and very nice to you and explaining the details what has to be done with your vehicle and I really enjoy the comp they’re always very cordial cordial and very nice to you and explaining the details what has to be done with your vehicle and I really enjoy the company More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Debbie Cudini
December 13, 2024
While it took longer to get to my vehicle, the staff and tech were fantastic. Everyone was nice, talkative and very welcoming. tech were fantastic. Everyone was nice, talkative and very welcoming. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Jennifer Oliver , The tech who worked on my car was also great! Can’t remember his name.
December 11, 2024
This may be a review of service departments in general but Gilchrist leans in heavy on how long it takes to complete anything. An oil change should not take 90 minutes. but Gilchrist leans in heavy on how long it takes to complete anything. An oil change should not take 90 minutes. More
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