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MaryBeth Wilbanks
MaryBeth Wilbanks at AutoStar Chrysler Dodge Jeep Ram of Hendersonville

MaryBeth Wilbanks

Service Advisor

AutoStar Chrysler Dodge Jeep Ram of Hendersonville

401 Duncan Hill Rd
Hendersonville, NC 28792

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4.0
6 Reviews
4.0

6 Reviews

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6 Reviews of MaryBeth Wilbanks

June 02, 2025

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Employee Rating

The service department and parts department don't communicate well with clients' parts, labor, time More

by cheekdean
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Recommend Dealer
No

Other Employees Tagged: Trey Harris

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May 31, 2025

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Very happy with the dealers however the service I'm not brand new 2025 Ram still in the shop not repaired yet More

by frank_flowers
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Recommend Dealer
Yes
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May 15, 2025

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Every time we bring it in with a service code they can not find problem and it comes back on after we get it back to work. More

by skeyse
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Recommend Dealer
No
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May 19, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

skeyse, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

April 20, 2025

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Prompt and on time, always called and let me know the status on my vehicle. More

by MOPARSIX
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Recommend Dealer
Yes
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Apr 22, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MOPARSIX , Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 17, 2025

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Very well setup to make service appointments so easy. Very polite and professional staff. Very clean. More

by glenpeterson50
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Recommend Dealer
Yes

Other Employees Tagged: Saxxon Emory, Robert Gill, Kenneth Groves, Gerardo Santos, Lynda Shade, Terence Wynstra, Sean Deemer, Richard Parker , Duane Graham

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Apr 22, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

glenpeterson50, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 17, 2025

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There is a reason I continue to have my vehicle serviced at Autostar, and it is the people. From the front of the store to the back of the store I have amazing service. It also helps that my vehicle is fi More

by JASON.CONDREY
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Robinson, Dustin "SWAG" Sweigard, James King, Kylie Olp, Lynda Shade, Terence Wynstra, Mike Baker, Rodney Melton

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Apr 22, 2025

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JASON.CONDREY, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!