Mary Sloan

They made the effort to find me exactly what I was looking for rather than chasing “close enough” in a market of limited inventory looking for rather than chasing “close enough” in a market of limited inventory More

by BESSELLDVM Verified Customer Verified Customer

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Sabrina and Philip were the BEST! Their expertise made my experience professional, quick and enjoyable! I feel like I have 2 great new friends that I can count on! The dealership was Their expertise made my experience professional, quick and enjoyable! I feel like I have 2 great new friends that I can count on! The dealership was awesome to work with! I don't understand why anyone would think that they have to drive out of town for a great car deal when we have Mac Haik Toyota right in our backyard! More

by DMAGLIOLO Verified Customer Verified Customer

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Excellent job selling me the truck I wanted. I believe in the Toyota product so, buying a vehicle from them is I no brainer. I believe in the Toyota product so, buying a vehicle from them is I no brainer. More

by RBMYRICK2 Verified Customer Verified Customer

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Lies and misrepresentation are two strong words I would like to put for them. Of course, as a business you are out there for profit but how your conscience allows you to defraud people is something out of like to put for them. Of course, as a business you are out there for profit but how your conscience allows you to defraud people is something out of my brain. More

by BJMBEE Verified Customer Verified Customer

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Quick respond,,kind staff, excellent service with qualified mechanics, and goodbye after finished work. I will specifically mention Miss Mary from the Customer support, who took me around with explan qualified mechanics, and goodbye after finished work. I will specifically mention Miss Mary from the Customer support, who took me around with explanation who is what and makes my time in Toyota enjoyable. Thank you Ms.Mary? More

by SNEZANABROOKS Verified Customer Verified Customer

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Great service. every time and all around! Thank you! Will be back for more service in the future! every time and all around! Thank you! Will be back for more service in the future! More

by THIRDCOASTGUY43 Verified Customer Verified Customer

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Complete service in a timely manner. Honored the maintenance plan I purchased. Technician was clear about my needs Honored the maintenance plan I purchased. Technician was clear about my needs More

by david-silva Verified Customer Verified Customer

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UPDATE - I am updating my review because the dealer did make good on their end by installing the LoJack device in my vehicle. However it was not without a lot of persistence and personal time spent on my p make good on their end by installing the LoJack device in my vehicle. However it was not without a lot of persistence and personal time spent on my part PREVIOUS REVIEW: I have purchased 9 Toyotas in the past 42 years. They only vehicles I have EVER purchased have been Toyotas. I have EVERY VIN number from EVERY Toyota I have ever purchased back to 1981. This is the worst and most dishonest Toyota dealer I have EVER dealt with. They refuse to honor the purchase agreement I made on the 2023 Tacoma I purchased in July 2023. It came with a LoJack installed as part of their dealer add-ons and they refuse to activate it. All of the other dealer add-ons were included in the purchase except the activation of the LoJack. I purchased another Tacoma from them in December of 2023. It had the LoJack and it was activated, no problem. They gave me a special deal on the purchase in July of 2023 Tacoma and do not want to pay the activation fee for the LoJack. The reason they gave me a special deal on the July 2023 tacoma purchase is because they ruined the engine in my 2009 Corolla as a result of their incompetence in repairing that vehicle. Now they are choosing not to honor their agreement by not activating the LoJack in the July 2023 Tacoma purchase because I feel they did not make the profit that they wanted to on that vehicle. Bad customer relations, honoring the LoJack activation on the vehicle that they made a hefty profit on and not honoring the LoJack activation on the vehicle that they did not make the hefty profit on. It is dealerships like this that give Toyota a bad reputation. More

by VAOROURKE Verified Customer Verified Customer

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Great service, honest and friendly! ! I am a previous customer of Star Toyota and have been purchasing and serving my vehicles at this location for over 25 years! ! I am a previous customer of Star Toyota and have been purchasing and serving my vehicles at this location for over 25 years! More

by BRENDABARCHMAN Verified Customer Verified Customer

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went in needing the tire pressure sensor checked. Ask on the phone if it could be checked during my inspection. Was told then that it would be. Asked again at check in, was told again that it would b Ask on the phone if it could be checked during my inspection. Was told then that it would be. Asked again at check in, was told again that it would be. Hour and a half later, I was told that it wasn't checked, I would need to make another appointment, and that would cost me 80 dollars just to have it looked at. But hey, no one will ever read this, so what does any of that matter. Poop butt, sprinkles hot sauce tickle stick. More

by STEPHENAULDS Verified Customer Verified Customer

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