Mary McClain
Mary McClain at Orr Chevrolet of Fort Smith

Mary McClain

Service Customer Care

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.7
116 Reviews

I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life

Dealership Experience

10 yrs, 6 mos

Industry Experience

20 yrs, 8 mos

Specialties & Trainings

chevy service advisor

customer service

4.7

116 Reviews

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116 Reviews of Mary McClain

October 16, 2025

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Harold Dean went out of his way to make sure that people who were traveling out of state were taken care of and got their vehicle repaired and were able to continue with their trip! More

by karmakanek
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

September 26, 2025

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Great service. Work done quickly. All professional. Tremendous dealership. Will return there for future needs More

by DEANMLD
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

September 19, 2025

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The customer service from the service team and everyone at the dealership is top notch. More

by Scott Tharnish
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Yes

September 11, 2025

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Always rolling out the red carpet! !! How could I not love coming here! Purchased my first vehicle at Smith in 1970. I think that says it all!! More

by LSPARKS1
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Recommend Dealer
Yes

Other Employees Tagged: Jason Isclaw , Tray Dixon put me in a vehicle I didn't even know I wanted! Kind, polite, I could go on...... great experience... also Wes was great --- he was working all alone that day and was to the point and professional.

September 10, 2025

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Great service from phone and service. I have bought my car there for several years. More

by DTHRIFT1
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Yes

September 05, 2025

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Harold Dean is a top of the line service coordinator, don’t get any better More

by DLM502010
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

July 14, 2025

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This is the third vehicle I have bought from Orr and I will continue to do business with them. More

by darla.melton
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

July 11, 2025

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Great customer service keeps me coming back to Orr. Harold is the best and is greatly appreciated! More

by bsuehayes
Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

June 20, 2025

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Fast and courteous on service , they called me as soon as my car was finished! Greatly appreciated the fast service! More

by lbowden43
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Yes

June 13, 2025

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They did an awesome job with communication and getting the recall done within an hour. More

by GILKER8
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Recommend Dealer
Yes
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