Mary Keller
Mary Keller at Ferman BMW

Mary Keller

Client Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

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5.0
375 Reviews
5.0

375 Reviews

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375 Reviews of Mary Keller

July 16, 2025

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Cody is the most amazing service writer ever to walk the BMW floor and I applaud his innovation for the newest standard of what service should be. Attn: Paul Rangers still suck More

by murrayrl
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Trade-in Experience
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Recommend Dealer
Yes

July 10, 2025

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The service was amazing, and the whole process was super smooth from start to finish. Mary and Alan were really helpful and made sure I understood everything, no hidden stuff or surprises. Aaron kept me fin More

by Lynette ortiz
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Cox, Alan Mazur

June 19, 2025

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I was very impressed with the dealership. I thought everyone was very helpful and knowledgeable More

by kamonahan1
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aaron Cox, Alan Mazur , Doug the BMW genius.

June 10, 2025

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Employee Rating

Mary and Joshua were very helpful and assisted me in getting the hood detailed twice to remove the excess marks that were left from initial detail. More

by SM
Recommend Dealer
Yes

Other Employees Tagged: Scott Douglas, Joshua Daniel

June 05, 2025

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Very clean and efficient, the updates are a nice modern touch. My service advisor was extremely pleasant. More

by stacykrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Alvarez

June 04, 2025

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Always accommodating for my 740. Communication is on point in explaining needs of my vehicle. I appreciate the BMW Sales and Service team More

by LyndsayDmd
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Murray, Karl Alvarez, Sal Graziano , Roy

May 30, 2025

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Straight forward . Great communicator . Genuine was Mary . Would work with her again . Prompt , the brain guy for tech was amazing and friendly as well More

by bchelgemo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 03, 2025

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Had an exceptional experience with staff and all. Car was what I wanted and the price that I wanted More

by jberrios3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karl Alvarez, Scott Douglas

May 01, 2025

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I brought my car in for service and since the warranty was almost up looked at trading in and buying. Mary Keller helped me make it happen with exactly what I wanted and no games or hassles. Great to work More

by tpjets67
Service Communication
Recommend Dealer
Yes

April 26, 2025

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Employee Rating

We had a very positive experience with Alex, our sales person, and Jeff in the finance area. Both individuals were very professional and pleasant to work with, and there was no pressure throughout the tra More

by Kjol
Recommend Dealer
Yes

Other Employees Tagged: Mary Keller

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