Mary Greathouse
Mary Greathouse at Dean Team Subaru Volkswagen

Mary Greathouse

New Car Sales Director

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.8
24 Reviews

My team is passionate about creating car-buying experiences that go beyond the ordinary. Our goal is to make each customer feel confident and cared for throughout their ownership journey. By focusing on personalized service and meaningful connections, we strive to leave a positive impact that lasts well beyond the sale.

Dealership Experience

7 mos

Industry Experience

9 yrs, 10 mos

4.8

24 Reviews

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24 Reviews of Mary Greathouse

August 19, 2025

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Employee Rating

Sarah was absolutely amazing! I walked in not knowing exactly what I was looking for and she helped me through the process to find the absolute perfect car! She made the process s More

by Patty
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Recommend Dealer
Yes

Other Employees Tagged: Ike Dean, Sarah Sorel

Aug 19, 2025

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2025

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Shawn spent time answering questions I had prior to the day of purchase. The day of purchase I was informed of all steps occurring in the process. The entire team was great. This is my second purchase fro More

by gr8zmom
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Recommend Dealer
Yes
Aug 18, 2025

Dean Team Subaru Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dean Team Subaru Volkswagen.

August 07, 2025

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First off I wanna say dealing with DEAN TEAM Volkswagen in BALLWIN has been nothing but a nightmare I bought a car. I had it in there four days in a row all for electrical issues them constantly telling me More

by trkrcharlie42
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Ike Dean, Toby Trentadue

Aug 10, 2025

Dean Team Subaru Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 30, 2025

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The team here was FANTASTIC. This was my first time purchasing a car and they made the process easy and took time to explain everything to me and get me into a car that worked be More

by Lmsawyer17
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ike Dean, Toby Trentadue

Jul 30, 2025

Dean Team Subaru Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 29, 2025

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Our experience in working with Joel, Mary and Jason during the purchase of our 2025 VW Atlas was excellent. Joel, Mary, and Jason were professional yet casual and made us feel comfortable. Joel answere More

by bsm010381
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Recommend Dealer
Yes

Other Employees Tagged: Joel Hayes , Jason Moore

Jul 29, 2025

Dean Team Subaru Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 27, 2025

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Everyone was nice. The process was pretty easy and quick. Had some issues regarding price, but they made it right. More

by winkeler6326
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel Hayes , Jason Moore

Jul 30, 2025

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 20, 2025

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I have brought from the Deam team previously, and I have to say they have an excellent service staff. They have always been very attentive. Furthermore, I just brought another vehicle and have to mention t More

by srgchez1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Fix, Scott Sack, Joel Hayes , Jason Moore

Jul 20, 2025

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 13, 2025

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We had a great experience at dean team vw Paige did a great job and was very friendly on helping us pick out our atlas r line edition customer service is great and no high pressure. Definitely recommend More

by jbruns6187
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ike Dean , Paige Greiwe

Jul 13, 2025

Dean Team Subaru Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dean Team Subaru Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

July 12, 2025

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Luci and Mary were absolutely wonderful to work with. The atmosphere at Subaru was welcoming as soon as I came in. I was able to get the car I wanted and work with some wonderful people. I highly recomme More

by Tom
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luci Whanger

Jul 12, 2025

Dean Team Subaru Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2025

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This thev2nd Volkswagen I’ve bought from Dean Team Ballwin Subaru / Volkswagen. Nathan V was so wonderful. So accommodating that I bought on the spot! Great service dept and sales team. Love my upgrad More

by Amber W.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Fix , Jason Moore, Nathan Varnum

1

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