Mary Franco
Service Advisor
Clay Cooley CDJR Arlington
1901 North Collins Street
Arlington, TX 76011
734 Reviews
Write a Review734 Reviews of Mary Franco
November 09, 2024
The service is good, but the sell manager needs to how to make the customer happy make the customer happy More
Other Employees Tagged: Abraham Escareno, Jesse Ventura, Manuel Mendoza, Cesar Pereira, Richard Garcia, Lanie Neal
November 08, 2024
The service department is prompt to tend to customers. I appreciate the fast, reliable, affordable, good customer service I appreciate the fast, reliable, affordable, good customer service More
Other Employees Tagged: Manuel Mendoza, Cesar Pereira, Lanie Neal, Clarence Henderson, Kyle Gunter, Herb Asanrong, Ian McRorey
October 11, 2024
Mary has been our advisor since we started coming to the dealership. She always provide excellent customer service and treats you like family. Her experience and knowledge is exceptional. Thanks Mary fo dealership. She always provide excellent customer service and treats you like family. Her experience and knowledge is exceptional. Thanks Mary for all you do!!!! More
October 07, 2024
I have had my 2013-300 John Varvatus serviced at the dealership since it was purchased, I have always dealt with Mary Franco and she has always taken great care of me, very professional and everyone has dealership since it was purchased, I have always dealt with Mary Franco and she has always taken great care of me, very professional and everyone has always been very friendly.. I also appreciate the courtesy vehicle taking me home and picking me up when my car is ready More
September 25, 2024
Kyle worked hard to rectify the terrible service provided in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. t in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. this was a lie, i also had grease leaking from my axle and transfer case. they hadnt updated the software in my truck and i question if they even performed the oil change which i paid for and took 6 hours. if it weren't for kyle i would not return. i waited 4 hours for them to locate and then write the ticket for 2 parts!!! OEM parts. i'm debating taking my vehicle to another dealership, there have to RAM service departments that take pride in the product they put out. this one does not. More
Other Employees Tagged: Abraham Escareno, Manuel Mendoza, Cesar Pereira, Monica Agueros, Lanie Neal, Clarence Henderson, Kyle Gunter, Herb Asanrong, Ian McRorey