Mary Ellen Martinez
Mary Ellen Martinez at Northside Ford

Mary Ellen Martinez

Sales

Northside Ford

12300 San Pedro Avenue
San Antonio, TX 78216

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24 Reviews
not yet
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24 Reviews

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24 Reviews of Mary Ellen Martinez

January 22, 2025

Dealership Rating
Employee Rating

Excellent customer service and professional. Will definitely recommend to friends and family. Looking forward to future business More

by lolis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 06, 2025

Dealership Rating
Employee Rating

Mary Ellen Martinez is one of the best sales person I've come to know. Her experience in sales and knowledge of Ford products is exceptional. I recommend her for sales person of the year. The dealership is More

by LDR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Rodriguez

October 09, 2019

Dealership Rating
Employee Rating

Excellent help in sales and finance Buying experience in all areas of locating the exact car we wanted was excellent. Help thru finance was from a truly knowledgeable and professional re More

by Ron Trayler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Engle

February 17, 2019

Dealership Rating
Employee Rating

5 stars for Mary Ellen Martinez De Escobar SEVERAL YEARS AGO I HAD THE GREAT EXPERIENCE OF PURCHASING A CAR FROM MARY ELLEN. SHE WAS VERY WELL INFORMED AND GUIDED ME THROUGH WHAT I NEEDED TO K More

by Jane
Recommend Dealer
Yes
Feb 21, 2019

Northside Ford responded

Jane, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2018

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Employee Rating

Great sales team John and Mary Ellen were extremely helpful and offered amazing service after an issue we had in the used car department. We're very happy with our n More

by SonjaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Novak

August 05, 2018

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Employee Rating

Upgraded my vehicle. This is my sixth vehicle I’ve bought from Northside and Mary Ellen. She is by far the best salesperson I’ve ever dealt with! She’s very knowledgeable More

by tazzytxs12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Engle

Aug 06, 2018

Northside Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 01, 2018

Dealership Rating
Employee Rating

Purchasing a new vehicle. No gimmicks. We saw the truck online & the purchase price is what we paid. Our sales person was very helpful & our transaction went very smooth. We f More

by 250fordtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Engle

Jan 01, 2018

Northside Ford responded

We're happy our team provided you with an excellent experience! Thanks for coming in and congrats on your truck!

January 01, 2018

Dealership Rating
Employee Rating

Awesome as usual My family and I have bought many new cars from this dealership. Always a great experience - fast, easy, no pressure, and hassle-free. Highly recommend More

by JM18Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Novak

Jan 02, 2018

Northside Ford responded

Thanks for your five-star feedback and recommendation; it is truly appreciated! We're happy you enjoyed your visit with us and we look forward to sharing your review with our team!

December 28, 2017

Dealership Rating
Employee Rating

Feel comfortable at Northside Northside Ford does a great job with fair price for vehicle and they fight hard to get the best possible financing. I just bought my second vehicle fr More

by bdc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2017

Northside Ford responded

Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are ecstatic to hear Mary Ellen Martinez was there to assist you in the process. Congratulations on your brand new car!!

July 06, 2017

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Employee Rating

personal service from an employee My 5th purchase from this dealership. They handle all maintenance needs(100%) We just purchased a 2017 Ford Explorer-Limited from May Ellen Martinez D More

by Foy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2017

Northside Ford responded

Hi Foy, Thank you so much for sharing this feedback with us! We are ecstatic to hear May Ellen has taken care of your needs for all five of your purchases. We enjoy building great relationships with our customers, and this is a perfect example. Thanks for being a loyal customer, and contact us anytime! Kathy Hernandez, Customer Experience Liaison, khernandez@nsford.com, (210) 477-3506

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