Mary Brown
Customer Experience Consultant
RBM of Alpharetta
345 McFarland Parkway
Alpharetta, GA 30004
139 Reviews
Write a Review139 Reviews of Mary Brown
November 03, 2024
I had an outstanding experience at RBM of Alpharetta from start to finish! Britt was incredibly helpful and knowledgeable, guiding me through all my options without any pressure. They took the time to unders start to finish! Britt was incredibly helpful and knowledgeable, guiding me through all my options without any pressure. They took the time to understand my needs and helped me find the perfect vehicle. Roberto from finance department was equally impressive, making the paperwork process smooth and easy to understand. They worked hard to get me a great deal and went over all the details thoroughly, ensuring I felt comfortable and informed about my purchase. The vehicle prep staff did a fantastic job getting my car ready. It looked immaculate and ran perfectly when I picked it up, which made driving off the lot feel extra special. I also thank the young lady that setup my vehicle and showed me all the bells & whistles. I highly recommend RBM of Alpharetta for their professionalism, expertise, and dedication to making the car-buying experience enjoyable and stress-free. Thank you to the entire team for going above and beyond! More
Other Employees Tagged: Roberto Manzur, Britt L. Kaminsky
November 01, 2024
The RBM of Alpharetta experience was seamless. Starting with the welcome smile of Ms. Mary Brown, the interaction with Bill Favini and Roberto, to the delivery process with Daisy. Working with Bil Starting with the welcome smile of Ms. Mary Brown, the interaction with Bill Favini and Roberto, to the delivery process with Daisy. Working with Bill to select the perfect vehicle for me, was a pleasure. No hard selling was attempted. Completing the financial portion with Roberto, was also a pleasure. Thank you for demonstrating what a seamless car sale experience should mimic. More
Other Employees Tagged: Bill Favini, Roberto Manzur , Daisy
October 26, 2024
Linda was amazing! She was patient and knowledgeable. She took her time and explained everything about each car I looked at. She made the buying process as stress-free She was patient and knowledgeable. She took her time and explained everything about each car I looked at. She made the buying process as stress-free as possible. More
Other Employees Tagged: Lisa Brennan, Martin Hina, Linda Luu, ADIL CHAUDHRY
August 23, 2024
We had an exceptional experience working with Linda Luu at RBM of Alpharetta for the purchase of our vehicle. From start to finish, Linda was incredibly professional and friendly. Her warm personality made at RBM of Alpharetta for the purchase of our vehicle. From start to finish, Linda was incredibly professional and friendly. Her warm personality made the car-buying process smooth and enjoyable. Linda made thoughtful suggestions based on our needs and preferences, and most importantly, she truly listened to us. We had to leave to attend a meeting and complete the process on Monday, and Linda was highly responsive, keeping us informed and making sure everything was ready for our return. We really appreciate the entire experience, and we believe it was Linda’s dedication and attention to detail that made all the difference. We highly recommend her and the team at RBM of Alpharetta. Thank you, Linda! More
Other Employees Tagged: Lisa Brennan, Linda Luu , Deisi
June 18, 2024
We’ve been their customers for last 10 years. to buy or lease always friendly very professional They give best sales service . to buy or lease always friendly very professional They give best sales service . More
Other Employees Tagged: Reza Azizi, Lisa Brennan, Martin Hina
June 06, 2024
Reza and the entire team at RBM are amazing. They were informative and changed how we feel about the car buying experience. I will recommend to everyone to go and see them for your next vehicle. They were informative and changed how we feel about the car buying experience. I will recommend to everyone to go and see them for your next vehicle. More
Other Employees Tagged: Reza Azizi, Roberto Manzur, Bella-Kate Caro, Deisi Pizano
June 03, 2024
Unique Car-Buying Experience at RBM of Alpharetta! I had the pleasure of buying my car from Ms. Gwen Moss at RBM of Alpharetta! My car-buying experience with RBM of Alpharetta has been exceptional I had the pleasure of buying my car from Ms. Gwen Moss at RBM of Alpharetta! My car-buying experience with RBM of Alpharetta has been exceptional, thanks to the exceptional service provided by Ms. Gwen Moss, the best Sales and Leasing Representative at RBM of Alpharetta. My journey began in the summer of 2023 when I stopped by to look at the S Class on one of the hottest days. Gwen approached me, introduced herself, and offered her assistance, setting the tone for the rest of my experience. She was very professional, knowledgeable, and informative about the car. Despite stating that I wasn't ready to purchase the vehicle and that I was browsing, there were no haggling or high-pressure sales tactics. In May 2024, I returned to RBM of Alpharetta. Gwen guided us through the buying process, creating a comfortable atmosphere and displaying exceptional professionalism. Thank you, Gwen, for not just selling us a car but also for creating a comfortable, enjoyable, and relaxed experience throughout the buying process. I truly appreciate your exceptional service. Aniekan Ituen More
Other Employees Tagged: Gwen Moss, Martin Hina, Rachel Collins
May 30, 2024
Jeff Twiggs provided me with an amazing dealership experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appre experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appreciate. RBM Alpharetta is the best in class when it comes to quality and delivers the excellence expected by the Mercedes-Benz brand. Friendly staff and welcoming atmosphere. I highly recommend. More
Other Employees Tagged: Reza Azizi, Lisa Brennan, Jeff Twiggs, Deisi Pizano
April 30, 2024
Reza is the reason we keep coming back to RBM. His kindness, and professionalism truly represents the standard and quality of the Mercedes Benz legacy His kindness, and professionalism truly represents the standard and quality of the Mercedes Benz legacy More
Other Employees Tagged: Reza Azizi, Roberto Manzur, Martin Hina