Mary Beth Payne

BROUGHT MY TRUCK IN FOR SERVIVE . TRUCK WAS BLOWING BLUE SMOKE DURINF COLD START AND THEN 5-6 SECONDS STOPS. NO CHECK ENGINE LIGHTS. LEFT THE TRUCK THERE WEDNESDAY MORNING FOR AN APPO TRUCK WAS BLOWING BLUE SMOKE DURINF COLD START AND THEN 5-6 SECONDS STOPS. NO CHECK ENGINE LIGHTS. LEFT THE TRUCK THERE WEDNESDAY MORNING FOR AN APPOINTMENT 730 AM THURSDAY. CALLED EARLY AFTERNOON TO SEE IF I COULD PICKUP TRUCK EARLY. SERVICE TECH WAS SUUPPOSE TO CALL ME BACK 10-15 MINS. DID NOT HAPPEN. I DROVE TO DEARLERSHIP AND RECEIVED ACALL THAT THEY JUST LOOK AT MY TRUCK . TIME NOW BEING 230ISH IN THE AFTERNOON. INFORMED ME THAT THE REPAIRS WOULD BE 900 PLUS DOLLARS. I TOLD THEM NOT TO DO THE WORK. I GOT THERE 10 MINUTES LATER FOR THEM TO TELL ME THAT THE OIL CHANGE HAD NOT BEEN DONE ALSO. I TOLD THEM WE ARE DONE HERE AND THEY GOT MY KEYS AND LEFT More

Report | Print

We've bought several cars from this dealership and have always felt like we've been treated fairly. The service department is always friendly and delivers what they promise in the timeframe they promise it always felt like we've been treated fairly. The service department is always friendly and delivers what they promise in the timeframe they promise it. We don't live in Londonderry but will continue to travel there as long as we buy Fords. More

Report | Print

Ford Of Londonderry service team have been my sole choice for my vehicle since 2021. for my vehicle since 2021. More

Report | Print

SERVICE DEPARTMENT IS ALWAYS PROFESSIONAL AND FRIENDLY. THEY HAVE ADDRESSED THE ISSUE ON THE FIRST VISIT EVERY TIME THEY HAVE ADDRESSED THE ISSUE ON THE FIRST VISIT EVERY TIME More

Report | Print

We have had multiple vehicles serviced at Londonderry Ford and Marybeth Payne has always gone out of her way to keep us well informed of the status of our vehicles being serviced and has helped move the Ford and Marybeth Payne has always gone out of her way to keep us well informed of the status of our vehicles being serviced and has helped move the process along. More

Report | Print

Great service department! !! Love the new service of picking up and dropping off the car !! Love the new service of picking up and dropping off the car More

Report | Print

Great Service Department. They finally solved my infrequent steering system problem. Only dealer that didn't have a 6-8 week wait. They finally solved my infrequent steering system problem. Only dealer that didn't have a 6-8 week wait. More

Report | Print

There better than nearby facilities. Though they continue to not reattach the bottom engine compartment shield. The day following an Oil Change, while I was rotating tires I found one re Though they continue to not reattach the bottom engine compartment shield. The day following an Oil Change, while I was rotating tires I found one retaining screw missing. (I still need to check the rest) More

Report | Print

The service department was easy to deal with. However, I have an issue with the body shop. I went there to get work done on my Mustang and was told they would send me an estimate. Been almost However, I have an issue with the body shop. I went there to get work done on my Mustang and was told they would send me an estimate. Been almost a month and still nothing. More

Report | Print

IT'S AWESOME DEALERSHIP FOR ALL MY SERVICE NEEDS ESPICALLY THE SERVICE MANAGER MR SHANE CAREY ESPICALLY THE SERVICE MANAGER MR SHANE CAREY More

Report | Print