Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia
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Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.8
90 Reviews
4.8

90 Reviews

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90 Reviews of Marvin Orellana

October 24, 2024

Dealership Rating
Employee Rating

Good service,fast,nice people. Good, good, good,good, great service,good. Good job,good. More

by esaenz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We truly appreciate your kind words about the service at Sierra Chevrolet. It’s wonderful to hear you had a great experience with our team. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

October 18, 2024

Dealership Rating
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Marvin is amazing. He was thorough and communicated well with me. he made sure to let me know what was going on at every avenue and contacted me to let me know my car w More

by LISA.ELDREDGE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick , Nick

Oct 22, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that Marvin provided you with a seamless experience at Sierra Chevrolet. It's great to know that his thorough communication and efficiency made the process easy for you. We look forward to welcoming you back for your next visit, and we'll ensure that Marvin is there to assist you again! Safe travels with your car! Sincerely, The Sierra Chevrolet Team

October 15, 2024

Dealership Rating
Employee Rating

Marvin is the best dealership service writer I have ever have experienced! He is knowledgeable and concerned with your happiness with your vehicle! He follows up and ensures that all is good and solved. O More

by sandbug777
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Marvin and the exceptional service you received at Sierra Chevrolet. We're thrilled to hear that he has made such a positive impact on your experience and that you find value in traveling to see us, even during our construction. We’re excited for the improvements ahead and look forward to continuing to serve you. Don’t hesitate to reach out if you need anything else! Sincerely, The Sierra Chevrolet Team

October 15, 2024

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Always helpful whenever I take my car to her. Thank you for all the help. More

by JOSEGUZMAN199335
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Oct 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We at Sierra Chevrolet are thrilled to hear that you find our team helpful whenever you bring your car in. Your feedback truly means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 11, 2024

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Employee Rating

Best customer service and support, on time with repairs and call backs, walk in with out appointment well coming More

by FIVESTARROOFING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Oct 14, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We appreciate your kind words about the customer service and timely repairs at Sierra Chevrolet. It's great to hear that you found our team welcoming and accommodating. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

October 10, 2024

Dealership Rating
Employee Rating

Had to call to get car status. Never was updated. Took a week to figure out that mice had chewed through wiring. Doesn't seem that hard to diagnose. More

by SWILKENS
Workmanship
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Service Communication
Recommend Dealer
No
Oct 11, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have to reach out for updates and to deal with unexpected issues like wiring damage. We appreciate your feedback, as it helps us improve our communication and service at Sierra Chevrolet. If you would like to discuss this further, please feel free to reach out to us directly. We're here to assist you. Sincerely, The Sierra Chevrolet Team

October 07, 2024

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Employee Rating

very good will return when needed keep up the good work nice and clean area More

by n6pmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Sierra Chevrolet. We appreciate your feedback about our clean and welcoming environment, and we look forward to serving you again whenever you need us. Safe travels until then! Sincerely, The Sierra Chevrolet Team

October 06, 2024

Dealership Rating
Employee Rating

Good customer service and friendly staff. They helped me with a problem that my vehicle had and they had me on my way in no time. More

by dcreyes252
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Oct 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you experienced good customer service and found our staff friendly. At Sierra Chevrolet, we strive to assist our customers promptly and effectively. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Sierra Chevrolet Team

September 28, 2024

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Employee Rating

Awesome service great customer service sales person outstanding helpful in all I needed never pushed to any other vehicles just what I wanted thank you for that More

by TARASKANNATION
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re delighted to hear that you received awesome service at Sierra Chevrolet and that our salesperson was able to assist you without any pressure. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 28, 2024

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Employee Rating

Great customer service, despite the construction, the Service Rep, Marvin, came out quickly, was polite and handled my service request. This is the second time I've gone there for service, prior to that More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Marvin provided you with great customer service during your visit to Sierra Chevrolet, even with the ongoing construction. It’s fantastic to know that you’ve chosen us for your service needs over the distance to Glendale. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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