Martin Trevino
Martin Trevino at Norm Reeves Hyundai of Irving

Martin Trevino

Sales Manager

Norm Reeves Hyundai of Irving

1800 E Airport Fwy
Irving, TX 75062

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Martin Trevino

December 14, 2025

Dealership Rating
Employee Rating

The service was ecxelent! !! I will definitly comeback again. Lou is amazing his service and dedicarion in this process went 100% More

by mariamv81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Ali

December 12, 2025

Dealership Rating
Employee Rating

Perfection from start to finish. Lou was great and explained everything. Finance people were great. More

by njcrush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 07, 2025

Dealership Rating
Employee Rating

Great dealership, much better than the competitors, they gave me a great price, great service, great people, great salesperson in Kero, while other dealerships were playing games. More

by MARKM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Norm Reeves Hyundai of Irving responded

It’s always a win when our team can make the car-buying experience easy and rewarding. Five-star experience unlocked! If you need anything else from us, just say the word.

December 06, 2025

Dealership Rating
Employee Rating

Worst experience and was bluffed by number of miles on the car when I thought I was getting a new car. Car already had 380 miles when was buying. I was told the new car is coming on truck and instead it w More

by gauravsoni05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zubair Ali

Dec 08, 2025

Norm Reeves Hyundai of Irving responded

Hi there, we're sorry to hear that your experience was disappointing. We regret that miscommunication hindered your experience and will use your feedback to ensure we better explain these details for future customers. Please contact our General Manager, Chris Lark, at chris.lark@normreeves.com. He would be happy to address your concerns and ensure everything is clarified.

November 26, 2025

Dealership Rating
Employee Rating

Lou was great to work with. He was very courteous and polite in everything he did for me. I would definitely recommend him to anyone wanting to buy a car. I got the car/truck I More

by charomlor
Recommend Dealer
Yes
Nov 26, 2025

Norm Reeves Hyundai of Irving responded

Your review feels like the warm glow of a perfect autumn afternoon. Lou is thrilled that his courteous approach helped you find the car or truck that hit the sweet spot in terms of price and fit. We hope every drive brings a little seasonal comfort and joy!

October 04, 2025

Dealership Rating
Employee Rating

Employees are great to work with. Service has been excellent and completed on a timely basis. More

by mikeryles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob

Oct 06, 2025

Norm Reeves Hyundai of Irving responded

Smooth service with a friendly team? Sounds like a perfect pit stop! Jacob and the crew will be thrilled to know their efforts made a difference. Thanks for letting us keep your car in top form!

September 30, 2025

Dealership Rating
Employee Rating

The technician I worked with was super nice and professional, but they were trying to replace parts of my car without even looking at them. After inspecting my car they told me my front brake pads More

by srshafley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 01, 2025

Norm Reeves Hyundai of Irving responded

Hello, thank you for sharing your experience. We're glad to hear the technician was friendly and professional, but we can understand how the situation with your brake pads left you feeling frustrated. We take feedback like this seriously and would appreciate the opportunity to review what happened and ensure that your concerns are addressed. Please reach out to our Service Manager, Kenneth Demarest, at Kenneth.demarest@normreeves.com. Thank you.

September 05, 2025

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Listened to our request and offered only they type of vehicle we were looking for without any pressure. More

by SONIA.VAUGHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2025

Norm Reeves Hyundai of Irving responded

Sonia, we aim to be matchmakers, so we’re glad Martin hit the mark. Hearing you left with only the vehicle you actually wanted makes our day. Whenever you're ready for your next switch, we'll be here with the options.

September 05, 2025

Dealership Rating
Employee Rating

This was the best experience buying a car we have ever had! Would refer anyone to yall. More

by moford88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Ali , Davig Hogue, Kenny Pham, Lou Margetis

Sep 08, 2025

Norm Reeves Hyundai of Irving responded

Amazing! Hearing “best experience” makes the whole team beam. We appreciate you trusting us enough to recommend friends and family. That’s the highest praise. If anyone you send wants the VIP treatment, we’ll show them why you were impressed.

September 02, 2025

Dealership Rating
Employee Rating

Very friendly and very professional. If the need ever arises I will use them again More

by techmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zubair Ali , Davig Hogue, Kenny Pham, Jennifer Stapleton

Sep 02, 2025

Norm Reeves Hyundai of Irving responded

Hi there, we're happy to hear that our team has earned your trust! We aim to deliver the type of service that keeps customers coming back. If you need anything else, just let us know! Thank you.

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