Martin Ortega

Martin really went out of his job responsibilities to assist in waiving battery cost as I bought the car only 3 weeks back form a different dealer. Martin was very knowledgeable and friendly in assisting assist in waiving battery cost as I bought the car only 3 weeks back form a different dealer. Martin was very knowledgeable and friendly in assisting and helped me all the way out. Thanks to him. ! More

by Raj Sachin Verified Customer Verified Customer

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It was the shortest I’ve ever waited and the quality was wonderful. I didn’t realize how intricate the video inspection they send could be until I came here. They did a wonderful job helping me. wonderful. I didn’t realize how intricate the video inspection they send could be until I came here. They did a wonderful job helping me. More

by Tianna Verified Customer Verified Customer

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Absolutely terrific. Polite and quick and helpful. Friendly fast just great wonderful nice polite greatest Polite and quick and helpful. Friendly fast just great wonderful nice polite greatest More

by DARLENEVENABLE11 Verified Customer Verified Customer

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Martin was great to work with. Shop completed the work in a timely manner. Thank you! Shop completed the work in a timely manner. Thank you! More

by DJ Verified Customer Verified Customer

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Martin is very professional on what he does. He takes pride in his work, goes the extra mile to help out. I highly recommend you come to this dealership. He takes pride in his work, goes the extra mile to help out. I highly recommend you come to this dealership. More

by LOZANOCARMEN13 Verified Customer Verified Customer

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Alex is very professional and helpful. Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly g Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly go up because of The add ons. If you don’t take those insurance offers, they will tell you that the APR you agreed on will not be used and a new higher interest will be applied unless you add the supposed to be optional warranties. More

by Cholo Verified Customer Verified Customer

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Service advisor Martin was great, however labor cost for service should not have been as expensive as it was. Last and most important, charging a 3% service fee to pay with a credit or debit card is absolut service should not have been as expensive as it was. Last and most important, charging a 3% service fee to pay with a credit or debit card is absolutely ridiculous. I paid approx $60 additional because I did not have $1800 in cash. This definitely will make me hesitant in returning to this dealership. More

by Jay Thomas Verified Customer Verified Customer

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At the service desk, seemed like “service” was missing a bit. On a slow Tuesday afternoon, (slow being admitted by the service desk personnel and tech workers leisurely waiting for customers arrival), 3 ser bit. On a slow Tuesday afternoon, (slow being admitted by the service desk personnel and tech workers leisurely waiting for customers arrival), 3 service desk personnel basically ignored my arrival - 1 kept working on his computer, 1 doing paper work and 1 stayed on the phone with a customer. No eye contact or even a greeting smile of acknowledgement. Even if they are so busy, my human expectation was at least a hello or a non verbal “hello” with a minimum of eye contact and a smile. When asked who can help me, 1 on the computer said the other 2 will help. The 2nd person not on the phone, replied “NO” and pointed to the 3rd person on the phone. Seemed rude. But ok. Finally when the 3rd person got off the phone, then we were back in business. No issues afterwards. Point of this write up - your service desk personnel need training in customer service. If they keep behaving like they did, more not so positive reviews will keep coming and more customers will feel the pain at your dealership. More

by TXRENTAL2012 Verified Customer Verified Customer

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The dealership also offers a great selection of cars, and the customer service was top-notch. I highly recommend for anyone in the market for a new or used car. the customer service was top-notch. I highly recommend for anyone in the market for a new or used car. More

by MAYSIEGONZALEZ65 Verified Customer Verified Customer

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Great service fast and very communicative. the videos they send showing the diagnostics are helpful the videos they send showing the diagnostics are helpful More

by ANALUCIA.VS Verified Customer Verified Customer

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