Martin Georgian

Always prompt, polite and keep me up to date. The facility is clean and comfortable; there is a good variety on the refreshment bar. The facility is clean and comfortable; there is a good variety on the refreshment bar. More

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Sunset Hills Subaru is by far, hands down, THE BEST customer service location in MO !!! No one will ever get even close to the quality and level of service that you receive from them!!! I give them a 1 customer service location in MO !!! No one will ever get even close to the quality and level of service that you receive from them!!! I give them a 100% for service, friendliness, expertise, performance and customer respect!!No one can do better than SSSubaru for sales and customer service satisfaction. More

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The service performed was excellent and the advisors are fantastic. The ONE reason I will not recommend this dealership? They tack on a 3% processing fee whenever you use credit cards to pay!! So far debit fantastic. The ONE reason I will not recommend this dealership? They tack on a 3% processing fee whenever you use credit cards to pay!! So far debit and checks are fee free, but if you use credit expect to pay an additional 3% (this is based on your total bill, More

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I have been to Sunset Hills Subaru 3 times this month for different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable t different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable to complete the process. All 3 times took less than estimated time. (These included #1.-4 new tires, 2. replace fog light bulb and 3. Missouri state inspection) I always enjoy the Praline coffee while I wait. I appreciate all of the service crew, especially Jeff, Donavan, and James and find the texting of progress to be very efficient communication. This service dept. is DEFINITELY an improvement over the old one at Webster Groves Subaru. Thank you for taking such good care of me and my "Shadow"! More

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Thorough service, excellent and skilled customer service, service manager available when needed. Good care overall. Nice waiting area too service manager available when needed. Good care overall. Nice waiting area too More

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The work was done in a timely manner and I was kept up to date. The service person was very personable. date. The service person was very personable. More

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They are simply the best! So far I have had a great experience with Sunset Hills Subaru in their care and knowledge of my recent purchase of my very first Subaru, 2025 Foreste So far I have had a great experience with Sunset Hills Subaru in their care and knowledge of my recent purchase of my very first Subaru, 2025 Forester. More

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The service personnel are knowledgeable and friendly, speaking with the customer about all procedures. The service waiting area is clean and comfortable. The work done was completed in a timely manner speaking with the customer about all procedures. The service waiting area is clean and comfortable. The work done was completed in a timely manner and efficiently. Costs are thoroughly explained before the work is done. Highly recommend! More

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