Martin Ervin

Mary was very patient with us. We appreciate your help. Do not hesitate to go to Lexus of Wilmington and ask for Marty. We appreciate your help. Do not hesitate to go to Lexus of Wilmington and ask for Marty. More

Report | Print

Had the opportunity to look at vehicles with Marty he seemed very interested in helping me, even though my husband was not with me. He was very professional. seemed very interested in helping me, even though my husband was not with me. He was very professional. More

Report | Print

Mr. Marty Ervin provided exceptional assistance in my vehicle selection process. I will wholeheartedly recommend him to my friends and family. Thank you again. vehicle selection process. I will wholeheartedly recommend him to my friends and family. Thank you again. More

Report | Print

Very professional dealership. Marty Ervin is an outstanding salesman. Based on my experience with him I would definitely recommend this dealership to my friends. Marty Ervin is an outstanding salesman. Based on my experience with him I would definitely recommend this dealership to my friends. More

Report | Print

Buying a car can be very stressful if you are looking for a new or used car go see marty ervin he was very professional and very helpful he took the time to answer all of my questions and made me feel comfor a new or used car go see marty ervin he was very professional and very helpful he took the time to answer all of my questions and made me feel comfortable he I will definitely refer him to anyone. I know that is looking for a car. More

Report | Print

Marty was extremely kind and patient with me. He wasn’t pushy, answered all of my questions and concerns and made me feel confident in my purchase. I would highly recommend Marty to anyone lookin He wasn’t pushy, answered all of my questions and concerns and made me feel confident in my purchase. I would highly recommend Marty to anyone looking to buy. More

Report | Print

aHonestly 0. 5 stars. After 5 hours of salesman pretending to listen what I said (I'm a financial analyst for JPMorgan Chase), they would come back with same total 5 stars. After 5 hours of salesman pretending to listen what I said (I'm a financial analyst for JPMorgan Chase), they would come back with same total but numbers moved around in different categories. Continued to change topic to where I'm from instead of listening to what I say. Salesman had some knowledge, beyond that, the "technology specialist" assigned to me had NEVER even been in my vehicle type/model before... service is an absolute ZERO. I'm shocked a LEXUS dealership would soil the brand. Also, the 5 star ratings of individuals are for tasks such as "answering a basic question" or "doing someone elses job as they were, unavailable". I have brought my vehicle in More

Report | Print

Just bought a used ES350 from Lexus of Wilmington. I had the good fortune to work with Martin ("Marty") on this purchase. The experience was top-notch all the way through, and Marty was fantastic. It I had the good fortune to work with Martin ("Marty") on this purchase. The experience was top-notch all the way through, and Marty was fantastic. It was more like having a conversation with a friend and leaving the dealership with a car at the end of the evening than a transactional experience. I highly recommend Lexus of Wilmington and Marty in particular if you are in the market for a Lexus. Great experience! More

Report | Print

Took car in for first oil change July 09,2024 at 11:00 appointed time. I leave dealership at 1:25 PM with no detail service record of what was done on car. I emailed service manager for a copy that I rece appointed time. I leave dealership at 1:25 PM with no detail service record of what was done on car. I emailed service manager for a copy that I received. Faye called me about my experience and said someone will get back with me with my concern. Well, that never happened and chances of that happening, is like me winning the mega million lottery. My initial experience was not a good one. Salesman placed the wrong order for car we wanted. Manager then corrected the order and had to wait for another two months for car. Waited 05 months to have car register in my name. Went through two temp tags during the process. Mistakes after mistakes. No one took responsibility for bad service. The only reason I went to this dealership because there is none other in Delaware. I will do my best to avoid this place. More

Report | Print

The salesman Marty Ervin was very professional. It was the best experience I have had at a car dealership. It was the best experience I have had at a car dealership. More

Report | Print