Martha Ortiz
Martha Ortiz at Metro Ford of OKC
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Martha Ortiz

Administrative Assistant

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.1
25 Reviews

Languages Spoken

English English

Spanish Spanish

4.1

25 Reviews

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25 Reviews of Martha Ortiz

November 01, 2024

Dealership Rating
Employee Rating

Worked with Chris Derrick to purchase a 2020 Mustang GT350. I was an out of state customer, but felt confident the vehicle was in excellent shape after speaking with Chris several times. He sent me a vi More

by B-Man
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Nov 01, 2024

Metro Ford of OKC responded

Thank you, B-Man! We’re thrilled to hear that Chris provided you with such exceptional service throughout your purchase, especially as an out-of-state customer. Enjoy your new Mustang GT350, and thank you for choosing us!

September 17, 2024

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Employee Rating

I originally had a great experience at this dealership. That all ended when I became interested in a warranty. I found that the vehicle I purchased had a warranty on it, and I can transfer that warranty More

by abovne1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 02, 2024

Metro Ford of OKC responded

Thank you for sharing your feedback. We are unable to initiate warranty transfers, as this would be something you would have needed to speak to the warranty company directly about. The documentation you provided with your name, shows to only be a quote for the warranty. We recommend that you speak to the warranty company directly for resolve.

Oct 02, 2024

abovne1 responded

Your response is full of lies, as you know as well as I do that the warranty that I have in hand became active on 5/2/24. Quotes are not active warranties. In addition, the warranty is one that the previous owner purchased, and one you no longer even sell. Your own finance manager confirmed that. So I have a warranty the previous owner purchased, that was transferred to me legally, and became active on 5/2/24. This was confirmed by the warranty company representative in an email. The only issue we’ve now discovered, is that your dealership didn’t submit the appropriate paperwork in time, causing the warranty to be voided. Further proof of gross negligence on your part! As I stated previously as you can now read WHY. AVOID THIS DEALERSHIP AT ALL COSTS. THEY WILL SCREW YOU LIKE THEY SCREWED ME AND MANY OTHERS.

May 03, 2024

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John was super helpful in the purchase of my new F150. Thank you for your help. More

by Tauke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2024

Metro Ford of OKC responded

Thanks for your kind words about John, Tauke! We're glad he could assist you with your new F150. If you have any questions or need further assistance, feel free to reach out.

May 01, 2024

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Employee Rating

Both the sales manager and salesman went above and beyond to make this purchase happen. More

by KKRINEHART
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2024

Metro Ford of OKC responded

We're thrilled to hear that both the sales manager and salesman went above and beyond to ensure your purchase went smoothly. If you need anything else or have any further questions, don't hesitate to reach out!

April 23, 2024

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Ellsworth Speight and the whole team at Metro Ford of OKC did an amazing job of meeting me where I needed and wanted to be, both with my trade-in and my new vehicle (my DREAM truck, no less!). There was hagg More

by Jeff Vogel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Metro Ford of OKC responded

Thank you, Jeff Vogel, for sharing your fantastic experience! We're thrilled to hear that Ellsworth Speight and our team at Metro Ford of OKC went above and beyond to meet your needs, from your trade-in to your dream truck. It's great to know that our haggling was respectful and that we honored our commitments, even with private financing. We appreciate Ellsworth's dedication, even on his day off, and we're delighted that your experience was both amazing and quick. We look forward to serving you for many years to come!

October 14, 2023

Dealership Rating
Employee Rating

Great experience from start to finish! ! Brian was great! He answered all my questions, and was very helpful in selecting the right truck to add to my fleet. More

by info@whitneyroofingguttering.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Chan , Michael Wilkerson

Oct 16, 2023

Metro Ford of OKC responded

Thank you for taking a moment to share your experience! It's fantastic to hear that that Brian was so helpful in selecting the right truck for your fleet from the beginning to the end. We know you all will love your new truck. If you ever have further needs or questions, don't hesitate to reach out. Thanks for sharing your positive feedback!

May 24, 2023

Dealership Rating
Employee Rating

Charles was perfect in helping us with our new turck! Never thought I would ever buy something for Metro Ford or a Ted Moore store. But I was pleasantly surprised I went and armed to the teeth to have to More

by Cory Chesnut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Michael Stone, Mike Barnett, Charles Waddle , Sean Miller, Patrick Watson, Michael Wilkerson

May 25, 2023

Metro Ford of OKC responded

Hi Cory. We love hearing our customers positive feedback about our dealership but most importantly about our people. Thank you for your kind words. We know Charles will appreciate the shout out. Thank you for your business. We appreciate you.

May 23, 2023

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This dealership had a very friendly staff, great service, quick to answer questions, and an overall great facility. My car salesman Giovanni was very attentive to my needs, easy to get along with, and overal More

by KP8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Young

May 25, 2023

Metro Ford of OKC responded

Thank you for sharing your experience, KP8! We are pleased to hear that Giovanni and his team made your purchase experience one you would recommend. We appreciate your business and look forward to your next visit!

March 07, 2023

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Purchased a beautiful slightly used 2023 BMW X3 M40i from Metro Ford OKC from out of state. Johnny was quick to help me with this process and give me shipping quotes as well. He was responsive and respectful More

by hmabella22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mahsetky , Michael Wilkerson

Mar 14, 2023

Metro Ford of OKC responded

Thank you hmabella22! We are thrilled you had such a great experience with our team at Metro Ford of OKC, congrats again on your new vehicle!

March 02, 2023

Dealership Rating
Employee Rating

This was my first experience with an out of state dealership and has been the best experience I have ever had when shopping for a new vehicle. The day I made the first call about a Tuscany truck, I More

by Busboy296
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mahsetky , Madison Black

Mar 02, 2023

Busboy296 responded

Thank you all for such an awesome experience while purchasing my new Ford F-150 Tuscany FTX

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