Marlon Roberts
Marlon Roberts at Mazda Of Lodi
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Marlon Roberts

Sales Manager

Mazda Of Lodi

130 US Highway 46 East
Lodi, NJ 07644

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4.3
29 Reviews
4.3

29 Reviews

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29 Reviews of Marlon Roberts

January 01, 2025

Dealership Rating
Employee Rating

Too much back and forth negotiating price. Also the car didn’t come with all weather mat or trunk liner. It is just insane, another factor is waiting for sign the papers almost 4 hours. More

by Melvin Rodriguez
Service Price Transparency
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Recommend Dealer
No

December 16, 2024

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I have gotten 3 cars from this dealership and have always been treated very fairly and respectfully. Their sales and service teams are not pushy or try to upsell you. I'll keep coming back because of that More

by mmongrut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov, Jeff Imparato

Dec 16, 2024

Mazda Of Lodi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mazda Of Lodi are glad to have you as a customer.

December 06, 2024

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One of the best dealerships. Jennifer is always helping you out when you are trying to make a decision on selecting the right car for you. I had a experience and very happy with More

by vcurru08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2024

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jennifer delivered such a great experience!

December 04, 2024

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Excellent all around service. I have leased and bought cars from other dealerships and Mazda of Lodi is by far the top. More

by STYLZ2K69
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Imparato, Jennifer Perez , Entire service dept.

Dec 04, 2024

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

October 18, 2024

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The service department is always very helpful and responsive. They take pride in their work and it shows by their actions. I highly recommend Mazda of Lodi. You will be as satisfied as I have been fo More

by jenifferdelossantos333
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 18, 2024

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team, Jeniffer. We're glad to hear we delivered such a great experience!

October 18, 2024

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The service was very quick and it was easy to make an appointment, great communication with representative. More

by Michael10013
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Recommend Dealer
Yes
Oct 19, 2024

Mazda Of Lodi responded

Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

September 29, 2024

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Employee Rating

I belive that my car needs an alignment and because it's not 5000 miles they didn't want to do it. I seen how they drive thw cars from their parking lot they go through the curve very fast. So if they did More

by SOTOMARIXA2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Sep 30, 2024

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 29, 2024

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Excellent! work around my schedule and remember me! Very Friendly! Will Recommend and buy again! More

by SMARTIN0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henny Diaz, Jeff Imparato

Sep 29, 2024

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

September 06, 2024

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Employee Rating

Rosy was excellent and made up for inconvenience of calling in the morning attempting to make an appointment.. the service was prompt and the connunucated with me at all time... More

by mag3257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Imparato

Sep 06, 2024

Mazda Of Lodi responded

We apologize about any difficulty with scheduling your appointment. It's great to hear that Rosy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

September 05, 2024

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I am very happy to have obtained the Mazda CX 30 through this agency. Very friendly staff, they gave me the best price and excellent rates. More

by José
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Mazda Of Lodi responded

Jose, Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. Congratulations on your new Mazda CX30! We're glad we were able to help, and we hope to see you again!

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