Marlen Martinez-Harris
Marlen Martinez-Harris at Paretti Jaguar Land Rover New Orleans
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Marlen Martinez-Harris

Service Advisor

Paretti Jaguar Land Rover New Orleans

4000 Veterans Blvd
Metairie, LA 70002

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4.5
116 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

116 Reviews

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116 Reviews of Marlen Martinez-Harris

November 23, 2024

Dealership Rating
Employee Rating

The people that worked there over a year ago are still there. They remembered me. Listened to me and helped me. The Service lady Marlen was fantastic over the phone and in person More

by MRSKLHUGHES
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN WATSON

October 14, 2024

Dealership Rating
Employee Rating

The person who helped me this time was exceptional and professional. A well done job. Thanks More

by lachera2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal

September 26, 2024

Dealership Rating
Employee Rating

They were very knowledgeable about the vehicles that we looked at and was very helpful. More

by JOHNHOWELLSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 28, 2024

Dealership Rating
Employee Rating

Excellent professional and personal service by Anna and Jonathan and Jamie. They made the purchase of my vehicle easy and pleasant. More

by Ralvendia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 29, 2024

Dealership Rating
Employee Rating

If we could give this location ZERO stars we would! Purchased a Certified Vehicle from them and it has been in the shop 3 times in the last 5 months. They keep your vehicle for 2 weeks with ZERO commun More

by dwasv2000
Recommend Dealer
No

May 15, 2024

Dealership Rating
Employee Rating

Everyone was very helpful. We moved to MS 2.5 years ago, and were surprised that we had to drive to another state to service our cars. More

by DIANSINGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANNA SHEPHERD , JOHN HERNANDEZ

May 16, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you Dian!

April 05, 2024

Dealership Rating
Employee Rating

Vehicles extremely over-priced. Inferior treatment of customers who purchase vehicles from dealers out of town. Information about Elite Care 5 stipulations deliberately not given More

by p51white
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Casey O'neal , Telephone person scheduling service appts.

Apr 23, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you for sharing your experience. Our General Manager would love to speak with you. Please reach out to him at 504-456-7556.

December 03, 2023

Dealership Rating
Employee Rating

Purchased our 4th Land Rover product 4 years ago, the service center does not know the meaning of the words “customer service”. Wish we had never purchased a vehicle from this dealer ship. More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Casey O'neal

Jan 19, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you very much for sharing your experience with us. Our General Manager would love to speak with you and learn how we may better serve our customers. You can reach him on his direct line at 504-456-7556.

June 21, 2023

Dealership Rating
Employee Rating

I had my car serviced this week. The women who work in the service department were AMAZINGLY helpful!! Thank you ladies! More

by Stacythierry
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Casey O'neal , Erin Czaplinsk

April 07, 2023

Dealership Rating
Employee Rating

First and foremost Craig Connelly, the Service Manager, does and excellent job of training his employees and running the Service Department. Marlen, my service advisor, and her expert team of skilled techn More

by mopappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN WATSON , Richard Findley

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