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Marko Stilger

Overview Reviews (12) Inventory (560)

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Marko Stilger

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Marko Stilger

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.1

12 Reviews

Overview Reviews (12) Inventory (560)

4.1

12 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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12 Reviews of Marko Stilger

October 03, 2024

Dealership Rating

Employee Rating

The service man was amazing and communicated well. you ghj hi ghh gui gui you you ghj hi ghh gui gui you More

by PNICOLINI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 04, 2024 -

Metro Ford of OKC responded

Thank you for your feedback! We're thrilled to hear that our service team provided amazing communication. If there's anything else you’d like to share, feel free to let us know!

September 18, 2024

Dealership Rating

Employee Rating

kept our vehicle for over 4 months with little to no communication on status of vehicle repairs. communication on status of vehicle repairs. More

by KAREN.DOTTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Evan Specht

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Oct 02, 2024 -

Metro Ford of OKC responded

We sincerely apologize for the extended wait and lack of communication regarding your vehicle repairs. Unfortunately, the parts needed for your vehicle were on backorder, which contributed to the delay. We appreciate your patience during this time and are committed to improving our communication moving forward. Thank you for your feedback.

August 13, 2024

Dealership Rating

Employee Rating

Excellent customer experience, friendly and professional. Absolutely love the mobile pick up and delivery, thank you! Absolutely love the mobile pick up and delivery, thank you! More

by cjramirez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Gibsom

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Aug 15, 2024 -

Metro Ford of OKC responded

Thank you, CJ! We’re thrilled to hear that you had an excellent experience and enjoyed our mobile pickup and delivery service. We appreciate your feedback and look forward to serving you again!

August 06, 2024

Dealership Rating

Employee Rating

Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on timely manner. They usually come and give me an update on what’s going on More

by R. Brown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Matthew Martinez

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Aug 08, 2024 -

Metro Ford of OKC responded

Thank you, R. Brown! We’re glad you appreciate our friendly service and timely updates. It’s important to us to keep you informed and ensure your car is ready when you need it.

August 04, 2024

Dealership Rating

Employee Rating

It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my expectations to be happy as a customer More

by SNUFFYSAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Evan Specht, Mike Barnett, Justin Payne, Matthew Martinez, Robert Powell

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Aug 05, 2024 -

Metro Ford of OKC responded

Thank you for the fantastic feedback! We're thrilled to hear Linda and Mr. Robert provided superb service and went above and beyond. We appreciate your kind words and look forward to assisting you again!

March 11, 2024

Dealership Rating

Employee Rating

Justin is always polite even when I have a million questions. Thank you for all your hard work. questions. Thank you for all your hard work. More

by aknapp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Justin Payne, Matthew Martinez , Matt Murphy

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Mar 12, 2024 -

Metro Ford of OKC responded

Hi aknapp, We're thrilled to hear about your positive experience with Justin! Politeness and patience are key, and we're glad he could provide excellent service even with a million questions. If you have any more inquiries, don't hesitate to ask. Thanks for your feedback!

March 12, 2023

Dealership Rating

Employee Rating

They succeed at making customers happy at both sales and service. They were very friendly and pleasant to deal with service. They were very friendly and pleasant to deal with More

by DREAMWEAVR1234

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Justin Payne, Matthew Martinez , David Duggan, Shawn Hodges

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Mar 14, 2023 -

Metro Ford of OKC responded

Thank you, Dreamweavr1234! We appreciate your business and look forward to your next visit:)

January 31, 2023

Dealership Rating

Employee Rating

The customer service was amazing! All employees I interacted with were 100% professional including cashier. All employees I interacted with were 100% professional including cashier. More

by Loganhelton75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Justin Payne, Matthew Martinez , Dustin Crank, David Duggan, Shawn Hodges, Kaitlin

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Feb 03, 2023 -

Metro Ford of OKC responded

Thank you, Logan! We appreciate your business and look forward to your next visit.

April 05, 2022

Dealership Rating

Employee Rating

I just picked up my car from the service department after they wasted a whole day on a routine check that I didn't need! The parts I asked them to inspect were not even looked at! And I got to pay 150 for th they wasted a whole day on a routine check that I didn't need! The parts I asked them to inspect were not even looked at! And I got to pay 150 for the wasted time More

by rchampton1944

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Denise Anderson

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May 13, 2022 -

Metro Ford of OKC responded

Hi there. We are very sorry to hear that you had such a bad experience with us. Your type of experience is not typical at our dealership. If there is anything we can do to make it right, please give us a call at (405) 438-3330. Thank you.

May 13, 2022 -

rchampton1944 responded

My car needs work from front to back, but how can i bring it back there after last time?

March 08, 2022

Dealership Rating

Employee Rating

Denise was very courteous & professional! Service was completed on time! Overall an excellent experience and will return. Service was completed on time! Overall an excellent experience and will return. More

by SPEERGREG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson

Report | Print

Mar 09, 2022 -

Metro Ford of OKC responded

Thanks for the wonderful review, Speergreg! We appreciate your business and look forward to your next visit.

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