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Ciocca Chevrolet Buick GMC Cadillac of Flemington

Flemington, NJ

4.6
6,402 Reviews
Call Dealership (908) 864-7298
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211 US-202

Flemington, NJ

08822

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6,402 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington

April 01, 2025

Brianna and the young guy (can’t remember his name) in the service department that were taking care of me when I went in for an oil and filter change on Saturday 3/29/25 were extremely nice and kind and v More

by Brooklyn43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
March 27, 2025

The service department is very knowledgeable and receptive to customers needs. My vehicle was completed ahead of schedule with savings when completed. More

by longcormr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Brownlow, Stephanie Holifield
Report | Print
Mar 28, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service department. Our team works hard to ensure that every customer’s needs are met, and we're glad we could complete your vehicle ahead of schedule and save you some money. We look forward to serving you again in the future!

March 27, 2025

I needed to replace my Cadillac Thermostat. Stephanie in service and assistant Manager were professional, efficient & communicating with me!! I will recommend this dealership to family & friend More

by Midorbe65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan b/ Finance, Steve Ambrosio, Corey Brownlow, Stephanie Holifield
Report | Print
Mar 28, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your wonderful review! We're so glad to hear that Stephanie and our assistant manager provided you with professional, efficient service and kept you well-informed throughout the process. We truly appreciate your recommendation and are happy to know that you'll be sharing your positive experience with family and friends. We look forward to serving you again in the future!

Mar 28, 2025 -

Midorbe65 responded

Your welcome. The majority of dealerships are not as professional & efficient as Ciocca Cadillac. I have a horrible experience in another state. I was told by all employees that I had engine coverage. I found out that they LIED to me, when they told me I did NOT. When I signed a lot of papers , I again asked engine coverage & I was told yes! Gm is no help. That’s why there are lawyers!

March 25, 2025

I am literally going to do the work they are offering to do for free because i want it actually done correctly and it would be quicker for me. completely inept service department. I had to bring my truck More

by Kevin Riordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Mar 26, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Hi Kevin, We’re really sorry to hear about the challenges you’ve experienced with our service department. We absolutely understand your frustration, especially when it comes to having to come back repeatedly for the same issues. That’s definitely not the level of service we aim to provide, and we truly apologize for the inconvenience and time lost on your end. Your feedback is crucial for us to improve, and we will be addressing these concerns with the team to ensure things like accuracy and communication are improved moving forward. We understand if you're feeling burned out by this whole process, but if you ever decide to give us another chance, we’ll make sure we get it right for you without the back-and-forth. I appreciate you taking the time to share your experience, and I sincerely hope you get the outcome you’re looking for, no matter where you choose to go next.

March 20, 2025

Extremely smooth start to finish. Vehicle was serviced thoroughly and cleaned with their interior detailing. All staff made this a very pleasant experience. More

by jcherng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Brownlow, Stephanie Holifield
Report | Print
Mar 21, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your wonderful feedback! We're so glad to hear that your experience was smooth from start to finish. It's great to know that the service and detailing met your expectations, and that our staff made the process enjoyable for you. We truly appreciate your trust in us, and we look forward to assisting you again in the future!

March 20, 2025

Dealer Rep(Richard) knew everything about the vehicle and assisted me in the initial set up. More

by Tony G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Izzo, Ryan Bower, Jim Gavenas, Rich Gustafson
Report | Print
Mar 21, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your feedback, Tony! We're so glad to hear that Richard was able to assist you with all the details and set-up of your vehicle. It's great to know that his knowledge made your experience even better. We appreciate you choosing us, and we hope you enjoy your new ride! Let us know if you need anything else.

Mar 21, 2025 -

Tony G. responded

Looking forward to the new ride

March 18, 2025

Work was done quickly The vehicle is back the same day The help was appreciated More

by Santinscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Holifield
Report | Print
Mar 18, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

March 17, 2025

Very nice people and very good service and told me what needs to be done with my co More

by Malibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna, Corey Brownlow
Report | Print
Mar 18, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for the great review, Malibu! We're glad to hear you had a positive experience with our team and that we were able to provide clear information about what needs to be done for your car. If you have any questions or need further assistance, don't hesitate to reach out! We look forward to serving you again.

Mar 18, 2025 -

Malibu responded

Thank you for the great service

March 12, 2025

Super customer service. Brianna was upbeat, attentive and helpful throughout my service appointment. She kept me informed. More

by AmyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna in service, Corey Brownlow
Report | Print
Mar 13, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for the wonderful review, Amy! We're thrilled to hear that Brianna provided such excellent service. We truly appreciate your kind words and are glad she was able to keep you informed and make your experience a positive one. We look forward to serving you again in the future!

March 09, 2025

Prompt service and great customer service. This is my first time at GMC dealership to service my new 2024 Hummer EV 3X. The service advisor gave some good tips for maintaining the tires as wel More

by DuttaEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Brownlow
Report | Print
Mar 10, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for the great review, DuttaEV! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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