Mark Wilburn
Mark Wilburn at Randy Marion Subaru
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Mark Wilburn

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28115

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4.9
360 Reviews
4.9

360 Reviews

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360 Reviews of Mark Wilburn

June 23, 2024

Dealership Rating
Employee Rating

Mark and Kathryn are exceptional Service Managers. They keep me informed about my vehicles and service costs. More

by BWALTER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Ransom

June 19, 2024

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Communicated promptly and thoroughly, completed the repairs in a timely and professional manner, and were very courteous. More

by STEVEL41
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kathryn Ransom

June 16, 2024

Dealership Rating
Employee Rating

They are always kind professional polite and go above and beyond on every single visit to make sure that everything is done to the best of their ability. More

by patricemac
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Fogarty , The two gentleman who did trouble shooting on my eye sight and subaru link/car play

June 15, 2024

Dealership Rating
Employee Rating

Great communication and service- everyone was exceptional- Dante was amazing with shuttle service. love the video addition from the service tech More

by LBRAMMER0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante

June 14, 2024

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Employee Rating

Very clean. Comfortable waiting area. Friendly employees. Fast service. Easy to schedule service. No pressure upsells. More

by TRAVIS.KINLAW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Fogarty, Kathryn Ransom

June 13, 2024

Dealership Rating
Employee Rating

Mark did a great job handling my service of 60,000 mile service. The great service I have come to expect. More

by ristaino0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 10, 2024

Dealership Rating
Employee Rating

This was a great first visit. You guys fully exceeded my expectations. The wheel alignment check is an obvious great idea. Service was quick and I know what to expect at my next s More

by RONMANN.52
Service Price Transparency
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Recommend Dealer
Yes

June 10, 2024

Dealership Rating
Employee Rating

Great experience! Jason and Keely made the process as painless as possible. Love my new Ascent. More

by SONDRATHORSON
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

June 09, 2024

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Employee Rating

Efficient, clean, orderly, friendly, comfortable waiting area, plenty of snack options, and hydration options. Helpful More

by RAMONAPENDER
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2024

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Employee Rating

They helped me quickly and kindly. They reduced some charges after knowing I was going on vacation and my tire had to be replaced because of where the nail was. They really had compass More

by daniel.e.hinkle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kathryn Ransom

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