Mark Wagner

Jimmy was extremely helpful and knowledgeable and didn’t pressure or rush me in any way. He made my new car purchase a great experience. My 2024 Traverse is the 3rd vehicle my husband and I have purchased a pressure or rush me in any way. He made my new car purchase a great experience. My 2024 Traverse is the 3rd vehicle my husband and I have purchased at Tom Gill, and we highly recommend them! More

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Had issues with a sound. Stephanie and team help me figure it out and I let them know what I had to spend. They set me up to only pay for what I needed and plan to come back Stephanie and team help me figure it out and I let them know what I had to spend. They set me up to only pay for what I needed and plan to come back when I could. More

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Ryan Meinert was a pleasure to work with. I came in to pickup my Cruze that had just been serviced and to view SUV inventory. I had my two toddlers with me and he was so patient and thorough. I came in to pickup my Cruze that had just been serviced and to view SUV inventory. I had my two toddlers with me and he was so patient and thorough. I had my eye on a Traverse but walked out with a beautiful Buick that is just perfect for my family. This is my second purchase at Tom Gil and for good reason. More

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Service department was very professional and communicative! Their friendliness and overall demeanor says a lot about the quality of their service and hiring practices. I would trust any of their communicative! Their friendliness and overall demeanor says a lot about the quality of their service and hiring practices. I would trust any of their service advisors with my vehicles. A shout out to service advisor, Mark, and service manager, Dale…two outstanding guys to work with! Thanks gentlemen!!! Troy More

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Very friendly and helpful I would recommend family and friends to go there they really make you feel welcomed no sale’s pressure friends to go there they really make you feel welcomed no sale’s pressure More

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Do not recommend buying from them! !! I bought my Ford Expedition from them last year. It had 30k miles on it and 1 previous owner. I have gotten all required maintenance including prem !! I bought my Ford Expedition from them last year. It had 30k miles on it and 1 previous owner. I have gotten all required maintenance including premium oil changes as needed. my transmission went out last week and needs replaced. We have the lifetime powertrain warrant through Tom Gill and they said it’s covered. We were 192 miles over on ONE oil change and they just called to say they won’t cover it and I’m basically screwed. I call Ford and ask about the manufacture warranty because I’m right at 60k miles and they tell me that there was a 100k mile warranty purchased on my car by the previous owner and should have been transferred by Tom Gill when I bought it!!! It would cover the transmission but it’s voided because Tom Gill associates did not transfer it to us or even mention it! Get this, no one will call us back after requesting to speak with Tom Gill and countless voicemails and transferred calls have been made with no response. They still have my car after TWO+ weeks!! They are not in it for the customer care, that’s for sure. No one there has any compassion either. Consider this your warning. So hopefully they can take 5 minutes out of their day to respond to this? More

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I had a very good experience overall here. I was helped by a nice man named Austin who was very informative and knowledgeable on everything I had a question about. I was helped by a nice man named Austin who was very informative and knowledgeable on everything I had a question about. More

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