Mark Wagner
Mark Wagner at Tom Gill Chevrolet
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Mark Wagner

Service Advisor

Tom Gill Chevrolet

7830 Commerce Drive
Florence, KY 41042

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4.4
7 Reviews

Dealership Experience

2 yrs, 6 mos

4.4

7 Reviews

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7 Reviews of Mark Wagner

October 17, 2024

Dealership Rating
Employee Rating

Jimmy was extremely helpful and knowledgeable and didn’t pressure or rush me in any way. He made my new car purchase a great experience. My 2024 Traverse is the 3rd vehicle my husband and I have purchased a More

by Kspanyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 24, 2024

Dealership Rating
Employee Rating

Had issues with a sound. Stephanie and team help me figure it out and I let them know what I had to spend. They set me up to only pay for what I needed and plan to come back More

by babritt58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Stegall

April 23, 2024

Dealership Rating
Employee Rating

Ryan Meinert was a pleasure to work with. I came in to pickup my Cruze that had just been serviced and to view SUV inventory. I had my two toddlers with me and he was so patient and thorough. More

by Natasha M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Meinert

February 28, 2024

Dealership Rating
Employee Rating

Service department was very professional and communicative! Their friendliness and overall demeanor says a lot about the quality of their service and hiring practices. I would trust any of their More

by Troy_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 12, 2023

Dealership Rating
Employee Rating

Very friendly and helpful I would recommend family and friends to go there they really make you feel welcomed no sale’s pressure More

by cwa38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 25, 2023

Dealership Rating
Employee Rating

Do not recommend buying from them! !! I bought my Ford Expedition from them last year. It had 30k miles on it and 1 previous owner. I have gotten all required maintenance including prem More

by Bcliggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dale Boreing

Aug 28, 2023

Tom Gill Chevrolet responded

Ms. Liggett, Thank you for speaking with me regarding this issue. While your vehicle records clearly indicate that we were never notified of any transferable warranty at the time of your purchase, it is understandably frustrating to be told otherwise. Unexpected vehicle breakdowns and large repair costs are exactly the reason why we so strongly encourage the purchase of service protection plans, provide PowerLife warranty, and stress the need to diligently meet all of their requirements. Because we value your business, we are pleased that we were able to provide a solution to your complete satisfaction. We look forward to continuing to serve your automotive needs. Tom Gill

February 21, 2023

Dealership Rating
Employee Rating

I had a very good experience overall here. I was helped by a nice man named Austin who was very informative and knowledgeable on everything I had a question about. More

by Coolguy85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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