Mark Terry
Mark Terry at Smythe Volvo
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Mark Terry

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
116 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

116 Reviews

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116 Reviews of Mark Terry

March 26, 2025

Dealership Rating
Employee Rating

SMYTHE has really been amazing. The sales department and particularly Bob were really great and helpful during this sale. Additionally, Mark Terry in the service department is an ab More

by auriconis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza, Santiago Piriz

March 25, 2025

Dealership Rating
Employee Rating

Everyone at Smythe is focused on the customer. All departments work together to make the customer experience smooth and consistent. From Cat at reception, to Alon in sales, then moving on to Alan More

by jddonnelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 12, 2025

Dealership Rating
Employee Rating

Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. More

by dcwalter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

February 28, 2025

Dealership Rating
Employee Rating

Bob was great -- so knowledgeable and helpful! I am looking forward to purchasing a new car from him soon :) More

by christina55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Bob Cerza

Mar 26, 2025

Smythe Volvo responded

I must agree Bob is great and thank you for saying so. We appreciate you taking the time to post this review.

February 08, 2025

Dealership Rating
Employee Rating

Alon in sales was courteous, helpful and patient. Would recommend to anyone considering purchasing a new or used car More

by brycoward
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 17, 2025

Smythe Volvo responded

Great recommendation, thank you. Alon is a strong member of our team in a real professional. We appreciate your business.

January 20, 2025

Dealership Rating
Employee Rating

I worked with Bob Cezar on the purchase of my pre-owned certified used xc90. He was very helpful & transparent during this process. More

by brooke.c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

Bob is great and thank you for saying so as well. We hope you have many safe and happy miles in your XC 90

November 30, 2024

Dealership Rating
Employee Rating

Having been a long time customer of over 14 years, it’s always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has bee More

by GCReviews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo responded

Wow, 14 years of loyalty. We are fortunate to have customers like you. Jessica is a great member of our team and thank you for taking the time to share these kind words.

November 20, 2024

Dealership Rating
Employee Rating

Smythe was very accommodating and reasonable to work with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for u More

by bschaeffer123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Smythe Volvo responded

Thank you for this great review. I must agree with you about Bob, he is wonderful. We appreciate you taking the time to post this five star review and we appreciate your business.

July 23, 2024

Dealership Rating
Employee Rating

Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im More

by johnwauters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Smythe Volvo responded

Thank you for this fantastic review of our service department. We are fortunate to have a customer like you.

June 05, 2024

Dealership Rating
Employee Rating

The staff at the Symth dealership always are very knowledgeable, courteous and very helpful. Thank you, Satisfied Customer More

by b4labdur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ferrence

Jun 07, 2024

Smythe Volvo responded

We appreciate you taking the time out of your day to post this five star review about Mark and David and our service department. Thank you for your business.

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