Mark Stratmeyer

Very professional & not overly aggressive. S very pleasant experience . Very patient with me as I haven’t had a new car in years & not real tech savy! S very pleasant experience . Very patient with me as I haven’t had a new car in years & not real tech savy! More

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The Worst experience of my life. Mark Stratmeyer is full of himself. Homophobic, Rude and talks about his life all day? Stay away from him at all cost. Unless you are straight white Mark Stratmeyer is full of himself. Homophobic, Rude and talks about his life all day? Stay away from him at all cost. Unless you are straight white male and female. He cares nothing about you if you are Gay and nothing your car experience. He is on midlife crisis mode. Sad. He has to put himself as better than you. Fragile ego. Find a real brand embasitor. Not a sexist male ego. More

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The Worst experience of my life. Mark Stratmeyer is full of himself. Homophobic, Rude and talks about his life all day? Stay away from him at all cost. Unless you are straight white Mark Stratmeyer is full of himself. Homophobic, Rude and talks about his life all day? Stay away from him at all cost. Unless you are straight white male and female. He cares nothing about you if you are Gay and nothing your car experience. He is on midlife crisis mode. Sad. He has to put himself as better than you. Fragile ego. Find a real brand embasitor. Not a sexist male ego. More

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Straight forward communication with easy to understand description of inventory and price differences per car description of inventory and price differences per car More

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I had the pleasure of engaging with Mark Stratmeyer during my visit to Porsche Westlake. As a first-time Porsche customer, I must say that his service was exceptional. Mark demonstrated an unparalleled during my visit to Porsche Westlake. As a first-time Porsche customer, I must say that his service was exceptional. Mark demonstrated an unparalleled level of attentiveness, patience, kindness, and a genuine concern for the customer's experience. His efforts significantly contributed to making my introduction to Porsche ownership a truly delightful one. Furthermore, the Porsche Westlake team, as a whole, consistently displayed a remarkable level of warmth and professionalism, truly making me feel like a valued member of their automotive family. In particular, Mehran, the General Manager, went above and beyond to ensure that I received the highest level of care and attention throughout my visit. His dedication to customer satisfaction was evident and greatly appreciated. My overall experience at Porsche Westlake was exceptional, thanks to Mark, Mehran, and the entire team, and I can confidently say that I am delighted with my choice of becoming a Porsche customer. Thank you for providing such an outstanding level of service and customer care. More

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The salesman, Mark, was very knowledgeable and did not push the car on us. He showed us several options in the model we were interested in and got us the best car with the most available options in our pr push the car on us. He showed us several options in the model we were interested in and got us the best car with the most available options in our price range. Thanks Mark S. More

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The new fascility is bright, spacious and modern. All personnel were welcoming and professional from the time I stepped out of my car at arrival to the moment of my departure. I have been a Porsche All personnel were welcoming and professional from the time I stepped out of my car at arrival to the moment of my departure. I have been a Porsche driver for 25 years and Rusnak is by far the best dealership. There is a dealership six miles from my home but I choose to drive an extra half hour to get to Rusnak. That should say it all. More

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Amazing transaction from start to finish. From GM to Sales Associate to Finance Manager everyone couldn’t have been more Professional. Thank you one and all. From GM to Sales Associate to Finance Manager everyone couldn’t have been more Professional. Thank you one and all. More

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Dishonest, sketchy, horrible customer service! !! Would never want to do business with this dealership and/or recommend this place to anyone. Does not follow up with my deposit for the Porsche Maca !! Would never want to do business with this dealership and/or recommend this place to anyone. Does not follow up with my deposit for the Porsche Macan GTS that I put my name down for. It was so suspicious that the vehicle I put my name down was given to someone else just so they could make higher premiums/make ups. Very bad, dishonest people working here give Porsche a bad name. Ill reeport this to BBB! More

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Literally the worst dealership/business I have ever come across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbeliev across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbelievably unprofessional and dishonest this dealership is would take up more energy that I don’t have after two weeks of dealing with them. I made the mistake of purchasing a vehicle here and am still dealing with all of the tech problems it possesses. Further, stock equipment wasn’t included with the car (tools, etc)-I’m guessing they were hoping I wouldn’t find out. The car was never detailed as promised which resulted in a delay. Systems weren’t calibrated at all which resulted in more delays and me having to call Porsche NA a billion times to do what Rusnak should have done once I took possession. Later, while “attempting” to calibrate the aforementioned systems, the mechanics at Rusnak stole a tire pressure gauge out of my car, tore a hole into the leather of the driver’s seat, and scratched the top of the driver’s side door. This place in general and the people who staff it are absolutely reprehensible-and some are literally thieves! It starts with Goldberg and permeates all the way down. Preserve your sanity and stay away from this horrid place. I rue the day I walked into their door and signed the bottom line. No car is worth this experience! More

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