Mark Salvino

The dealership is building a new facility so things are a bit tight now but the employees are nothing but great!! I had the opportunity to work with Octavius and he was wonderful and extremely knowledgeable bit tight now but the employees are nothing but great!! I had the opportunity to work with Octavius and he was wonderful and extremely knowledgeable about the vehicles. He followed up after the sale several times to see if I had any questions. The GM was great to work with as well as the assistant GM. EVERYONE welcomed me and was more than ready to help and inform! Great experience! More

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Ryan was amazing to work with; he was very knowledgeable about the vehicle and made shopping with Genesis easy and enjoyable. Great guy; if I ever need a new car again I hope Ryan is there to help! about the vehicle and made shopping with Genesis easy and enjoyable. Great guy; if I ever need a new car again I hope Ryan is there to help! More

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Octavious Foster provided the best experience and customer service. I enjoyed Cool Springs time & patience. customer service. I enjoyed Cool Springs time & patience. More

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The minute Sonny acknowledged me was very nice. He listened and actually got me what I asked for. The personal attention from Mark and Kirby was also notable. He listened and actually got me what I asked for. The personal attention from Mark and Kirby was also notable. More

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Friendly staff always accomdated any test drive I wanted to take in order to zero in on the best model for my mission. to take in order to zero in on the best model for my mission. More

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Genesis of Cool Spring was an absolute joy to work with. Jaden is a fantastic representative of professionalism, experience, and listening in a sales role. He understood what we were looking for, answered a Jaden is a fantastic representative of professionalism, experience, and listening in a sales role. He understood what we were looking for, answered all of our questions clearly. He fully explained both the vehicle and the value proposition to us in a way that was clear and easy to understand. When we went for a test drive, he made a specific point in highlighting areas we had asked questions on earlier. When it came to the “numbers”, we had three scenarios we wanted to evaluate. He called in Kirby, the sales manager who understood our requirements, went away and came back to clearly walk through all of the scenarios we requested. I wouldn't hesitate to highly recommend Jaden and the entire dealership based on the experience we had. More

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I had a great experience! The facility was clean and well-maintained, the staff was professional, kind and knowledgeable which made the entire process smooth and enjoyable. I The facility was clean and well-maintained, the staff was professional, kind and knowledgeable which made the entire process smooth and enjoyable. I would definitely recommend them to anyone looking for a positive car-buying experience. More

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The staff at Genesis of Cool Springs were wonderful to deal with. Ryan Mayfield was my salesman & he was excellent- we were able to do most of our paperwork before we ever stepped foot on the lot, which deal with. Ryan Mayfield was my salesman & he was excellent- we were able to do most of our paperwork before we ever stepped foot on the lot, which made the day of purchase go pretty quickly! More

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Outstanding customer service and professionalism. Ryan Mayfield was my product specialist and he literally made me feel like I was his only customer. He provided all the decision making information i Ryan Mayfield was my product specialist and he literally made me feel like I was his only customer. He provided all the decision making information in an efficient and timely manner. Being 450 miles away, he answered all my questions and gave me great confidence enough to close a great deal remotely on a beautiful Genesis GV80. More

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