Kirby Pena

The dealership is building a new facility so things are a bit tight now but the employees are nothing but great!! I had the opportunity to work with Octavius and he was wonderful and extremely knowledgeable bit tight now but the employees are nothing but great!! I had the opportunity to work with Octavius and he was wonderful and extremely knowledgeable about the vehicles. He followed up after the sale several times to see if I had any questions. The GM was great to work with as well as the assistant GM. EVERYONE welcomed me and was more than ready to help and inform! Great experience! More

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The minute Sonny acknowledged me was very nice. He listened and actually got me what I asked for. The personal attention from Mark and Kirby was also notable. He listened and actually got me what I asked for. The personal attention from Mark and Kirby was also notable. More

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Genesis of Cool Spring was an absolute joy to work with. Jaden is a fantastic representative of professionalism, experience, and listening in a sales role. He understood what we were looking for, answered a Jaden is a fantastic representative of professionalism, experience, and listening in a sales role. He understood what we were looking for, answered all of our questions clearly. He fully explained both the vehicle and the value proposition to us in a way that was clear and easy to understand. When we went for a test drive, he made a specific point in highlighting areas we had asked questions on earlier. When it came to the “numbers”, we had three scenarios we wanted to evaluate. He called in Kirby, the sales manager who understood our requirements, went away and came back to clearly walk through all of the scenarios we requested. I wouldn't hesitate to highly recommend Jaden and the entire dealership based on the experience we had. More

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