Mark Ross
Mark Ross at Priority Honda Roanoke
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Mark Ross

Asst Parts Manager

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Mark Ross

October 27, 2024

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Employee Rating

Fixed a noise that other independent garages couldn’t find for 3 years in less than 2 hours. I’ve also only visited a few times and Mark always remembers me. Thank you! More

by CRaZy Honda Lady
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

Oct 27, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

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Excellent service and professional treatment from all those who responded to my needs and concerns. Highly recommended! More

by bobbijostinnetthall
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2024

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

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Extremely knowledgeable, helpful, and professional Service writers that back up the management and sales department. This makes this Priority Honda, location an easy choice. More

by lovebeingaginger
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Recommend Dealer
Yes
Oct 24, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

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The service was exceptional and the staff was friendly and accommodating. They did a great job fixing my CRV. More

by Patricia
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Recommend Dealer
Yes
Oct 17, 2024

Priority Honda Roanoke responded

Thank you, Patricia, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

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Priority Honda has excellent service, great employees who care about your issues, and quick repairs. More

by TGHJ63
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Taylor Stump

Oct 18, 2024

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

October 16, 2024

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They did a good job on my service no issues so far thank you guys More

by lilswtnurs76
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Recommend Dealer
Yes
Oct 17, 2024

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 14, 2024

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We were from Oklahoma, traveling back from Washington DC, when our brand NEW Honda Van with less than 3000 miles on it, went totally dead and would not restart or jump! We had it towed to the dealership. More

by TButner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Tucker

Oct 14, 2024

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark, Jennifer, and our team met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 12, 2024

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I bought my passport from Priority Honda and have been very pleased with my services. Thank you . More

by Patty
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2024

Priority Honda Roanoke responded

Thank you, Patty, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 08, 2024

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I've purchased several vehicles, both new and used from this Honda dealership over several years. I've always been very pleased with both my buying experience and the servicing of those vehicles. More

by Jim
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Recommend Dealer
Yes
Oct 09, 2024

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience, Jim! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

September 30, 2024

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Very good environment and I really appreciate the service that I get come there. God bless you all. More

by richardwray1954
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Priority Honda Roanoke responded

Richard, Here at Priority Honda Roanoke, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

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