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140 Reviews of Mark Roser
October 24, 2025
The Service Department at Palatka Beck Ford went above and beyond to be helpful, courteous, professional, and efficient in the service and care of my F-150. It is a pleasure doing business there and I lo and beyond to be helpful, courteous, professional, and efficient in the service and care of my F-150. It is a pleasure doing business there and I look forward to my next visit. Thank you for all your help! More
by Allenfarms2023
Other Employees Tagged: Jeremy Ricks , Haley Grandon
October 17, 2025
I have driven and maintained over 20 different automobiles in three different continents over the last 60 years. In all that experience I have never been treated so badly as I was by the key man automobiles in three different continents over the last 60 years. In all that experience I have never been treated so badly as I was by the key managers of Beck Ford. The Service Mgr (Mark) was the only person that demonstrated any effort about trying to maintain some form of customer satisfaction. When I tried to pick up my truck I was invited into the Sale Mgrs office I introduced myself and asked to pick up my truck. The Sales Mgr literly threw my out of the office which was not a nice way to treat a customer. Most of the issues I observed were caused my a total lack of communication within the various departments. I will not return to Beck primalily because of the way the Sales Mgr treated me. I have been a Total Quality Consultant for 30 years and if I was the President of Beck I would Fire that Sales Mgr. Treating any customer the way he did is not only stupid it is totally unacceptable. More
by BOBPEPPLE
Verified CustomerOther Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham
October 06, 2025
It was easy to schedule. They were efficient and took care of all our needs. They were efficient and took care of all our needs. More
by CSMLINEBERGER
Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham , Brian Freeman
October 06, 2025
Love this place. They got great people there ,very friendly ,respectful. Im definitely going back and would recommend to other ppl to. They got great people there ,very friendly ,respectful. Im definitely going back and would recommend to other ppl to. More
by Angel maury
Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham
October 01, 2025
Excellent service everyone very! ! Helpful! 5 star to the staff experience! Service manger was the best! ! Helpful! 5 star to the staff experience! Service manger was the best! More
by LINDABENZ
Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham
September 28, 2025
Rex is a great person, he always does what he can for his customers. He has been very helpful to us. his customers. He has been very helpful to us. More
by danrodriguezlawncare
Other Employees Tagged: Ike Ettinger, Jeremy Ricks, Carole Mahanes, Mike Harrison, Rexx Graham
September 25, 2025
Beck Ford is the only Dealership that I will do business with. The customer service is the best. with. The customer service is the best. More
by danrodriguezlawncare
Other Employees Tagged: Ike Ettinger, Rick Fullerton, Carole Mahanes, Mike Harrison, Rexx Graham
August 26, 2025
They done what was right and fixed my truck. So impressed with the guys who worked on my truck So impressed with the guys who worked on my truck More
by fergusonrv
Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham
August 22, 2025
Did a excellent job thank you love the car and is really affordable would highly recommend affordable would highly recommend More
by MDUNN352386
Other Employees Tagged: Joel Price, Jeremy Ricks, Joe Breedlove, Mike Harrison, Rexx Graham
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