Mark Roser
Mark Roser at Beck Ford
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Mark Roser

Service Manager

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.8
114 Reviews
4.8

114 Reviews

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114 Reviews of Mark Roser

May 15, 2025

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Employee Rating

The service was really great. Expensive but great! I would recommend them to any one More

by DMCARPENTER64
Service Price Transparency
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Recommend Dealer
Yes

May 05, 2025

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Rex took apart my key pod to trouble shoot it, sold me a new one and reprogramed it, plus he helped my wife get her Lincoln fixed same day, also I had a new battery put in my F150 last week, good job, every More

by DONKREUTZER
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Beck Ford responded

Hello Don, Thank you for the great feedback! We're glad to hear Rex went above and beyond to help with your key fob and that your wife’s Lincoln was taken care of the same day. It’s also great to know your F-150 is running strong with the new battery. We truly appreciate your trust and are happy to hear our team delivered friendly, efficient service across the board. We look forward to helping you again whenever you need us!

April 28, 2025

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Great service and excellent customer service I enjoyed taken my car to be serviced. Thank you beck More

by pbrown38638
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2025

Beck Ford responded

Awesome! That's exactly what we like to hear! Thanks for sharing your feedback. See you next time!

April 19, 2025

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They did a good job, it was fast and correct, they did however have to be asked for the car wash ticket. More

by jhiggin190
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Recommend Dealer
Yes

April 18, 2025

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Service was quick and friendly! I will definitely come back for service! I was impressed with the down-home feel to the service department. More

by NHOWE001
Service Price Transparency
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Recommend Dealer
Yes

April 08, 2025

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I'm always impressed with the service I get there, your employees r always great, I'm always thankful for the service I get, thanks the fisch family. More

by fischy2019
Recommend Dealer
Yes
Apr 09, 2025

Beck Ford responded

Thank you, Fisch family! We appreciate your loyalty and the opportunity to help with the continued care of your vehicle. Please reach out anytime we can assist with anything on the sales or service side of our dealership. We'll see you on your next visit!

March 30, 2025

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The customer service in the service center is awesome. They answered all my question and also explained to me what service they performed on my vehicle when I picked up my vehicle, along with giving me wr More

by BWELLS1154
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Recommend Dealer
Yes
Apr 01, 2025

Beck Ford responded

Thank you for your kind words! We're very happy to hear that our service team provided you with a great experience and took the time to answer all your questions. Keeping you informed about your vehicle’s needs is our priority, and we appreciate your trust in us. We look forward to serving you again in the future!

March 24, 2025

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I have left several messages on review sites and at this point no one has responded Unfortunately, I feel as if Beck automotive does not care about the customer. More

by DLEFORGE
Service Communication
Recommend Dealer
No

March 21, 2025

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The upper management has never called me back regarding a complaint. Horrible management response and service works. This is my second response regarding my experience with Beck with no response from Beck. I More

by DLEFORGE
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Recommend Dealer
No

March 17, 2025

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Employee Rating

Quick fix and great service, Mark Roser service manager took great care of me. Highly recommend getting service here More

by brian.freeman71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger, Carole Mahanes

Mar 25, 2025

Beck Ford responded

Thanks Brian! We're fortunate to have Mark heading up our service team. Have a great day!

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