Mark Rezzano
Mark Rezzano at Ken Ganley Ford Parma
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Mark Rezzano

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
163 Reviews

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

Dealership Experience

10 yrs, 5 mos

Industry Experience

23 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.8

163 Reviews

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163 Reviews of Mark Rezzano

November 08, 2024

Dealership Rating
Employee Rating

Mark was very knowledgeable, friendly, patient and helpful with our purchase. I would and will recommend him to anyone that is looking to buy a vehicle. My thanks to him and his co workers. More

by ORIGFROSTYJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Nov 09, 2024

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

Dealership Rating
Employee Rating

Nos encontramos con excelente vendedor y una muy buena atención por parte también del otro personal More

by Carmenelenarias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Ken Ganley Ford Parma responded

Hola, tus maravillosos comentarios y calificaciones significan mucho para nosotros. Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

October 28, 2024

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From the time I walked in to the dealership not looking my best lol Mark treated me like a person he spent time with me and let me and my son take two different cars at the same time to show my wife while More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Eric, and we look forward to working with you again.

October 24, 2024

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Employee Rating

The customer service was excellent provided by Mr. Bolagi Adeyeemi. The Ken Ganley Parma dealership offered all the help needed to make my purchase run smoothly. I would recommend anyone in need of tra More

by glocrawford12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Bolagi was able to help, and we hope to see you again!

October 22, 2024

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Employee Rating

Buying a vehicle was a breeze. From the sales staff to finance they explained everything well and didn't take up my whole day More

by bob
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Oct 22, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Bob, and for taking the time to leave us this wonderful feedback!

Oct 22, 2024

Ken Ganley Ford Parma responded

Thank you, Bob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 18, 2024

Dealership Rating
Employee Rating

Mark was very attentive, patient and nice and Tracy was very pleasant. Thank you much More

by stephanie.mays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Oct 19, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Stephanie! We sincerely value your business and look forward to your next visit.

Oct 20, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

Dealership Rating
Employee Rating

Mark and team were extremely friendly and accommodating. Purchasing process was nearly seamless. Thank you for all of your help! More

by AOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Oct 15, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

October 03, 2024

Dealership Rating
Employee Rating

Excellent service Co workers really nice and ready to help. Thanks for doing great job More

by frankgarza1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Frank! We sincerely value your business and look forward to your next visit.

September 20, 2024

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Employee Rating

The salesman Mark was nice and very helpful. The dealership seemed to be very well organized and had me in and out within a reasonable amount of time. I would do business with them again when it More

by Chip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Sep 20, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 09, 2024

Dealership Rating
Employee Rating

Nice place, salesmen was awesome, quality vehicles fair negotiations and family friendly with kids with me More

by dakota.domanich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

Sep 09, 2024

Ken Ganley Ford Parma responded

Hi, Dakota. While it's great to hear that you enjoyed working with our sales team, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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