139 Reviews
Write a Review139 Reviews of Mark Pua
November 19, 2023
Always a positive experience at Rudy Luther. I won't take my car anywhere else for service. The honesty & efficiency of your service department & personnel is second to none. The wait time is ve I won't take my car anywhere else for service. The honesty & efficiency of your service department & personnel is second to none. The wait time is very reasonable for my vehicle. Always feel very confident that a my vehicle is well taken care of at RLT. More
November 13, 2023
Service was good, and the help was very friendly and seemed knowledgeable. Only problem was when I got the car back my front license plate holder (rudy Luther) was broken, thought maybe it broke going seemed knowledgeable. Only problem was when I got the car back my front license plate holder (rudy Luther) was broken, thought maybe it broke going through the car wash. Can this be replaced? Doug Johnson More
November 01, 2023
Unlike a trip to the dentist, a service appointment at Rudy Luther Toyota is always a pleasure, easy to schedule, efficient on arrival, and timely in getting the work done and notifying me. If I wait, the Rudy Luther Toyota is always a pleasure, easy to schedule, efficient on arrival, and timely in getting the work done and notifying me. If I wait, the service lounge is very comfortable. It's just a great place to have taking care of my car. More
October 28, 2023
Mark Pua was exceptional. He actually sat down, discussed our service results and helped us with the appointment for tire replacement. That is what customers need - satisfacti He actually sat down, discussed our service results and helped us with the appointment for tire replacement. That is what customers need - satisfaction. More
September 08, 2023
Luther Toyota made this easy - easy to set up the appointment, easy check-in and a quick check-out. Mark was great (Service Advisor). In/out in 40 minutes. appointment, easy check-in and a quick check-out. Mark was great (Service Advisor). In/out in 40 minutes. More
Other Employees Tagged: Scott Smith
August 11, 2023
Arrived early for my appointment. Was greeted right away, and told to stay by my vehicle until an associate could check me in. Mark, with whom I've dealt with before was pleasant (ans Was greeted right away, and told to stay by my vehicle until an associate could check me in. Mark, with whom I've dealt with before was pleasant (answering my "duh" questions) and professional. He thought one aspect of the service wouldn't be necessary (and he was right! :-) I was in-and-out for my oil change and basic check-up in less than an hour. More