18 Reviews
Write a Review18 Reviews of Mark Perry
February 16, 2024
I had an appointment after waiting 1 month, when I got to the service part I was waiting for more than 30 minutes and when I asked they told me that I had to wait. When I complained because I had 30 minutes the service part I was waiting for more than 30 minutes and when I asked they told me that I had to wait. When I complained because I had 30 minutes waiting, they told me that they couldn't do anything else. A service person yelled at me that if I had any problem, I would talk to the manager. The manager was present and at no time did he address me. When you try to find another appointment at other dealers, they give you an appointment within a month and a half to three months. Who wants to buy or have a Hyundai under these scenarios Terrible and bad attention. More
Other Employees Tagged: Cory Wells, Freddy Shihadeh, John Miller, Noel Rosquete
December 15, 2023
I left my brand new car for service because it had a leak which could not be detected but the car was flooded in the inside... there was a lake in the back seat floor. A month later... no news , impossible t which could not be detected but the car was flooded in the inside... there was a lake in the back seat floor. A month later... no news , impossible to talk to anyone or get a return call...Very upsetting and frustrating! Mr. Perry was going on vacation Mr. Wells was supposed to take over and call me within a week... It's been over a month! The only decent thing about this issue was that they gave me a loaner to move around. Three month old car! More
Other Employees Tagged: Cory Wells
December 14, 2023
Purchased new 23 santa fe 6 weeks ago and it's been at shop for 5 weeks getting service and they can't find problem.so they told me to file lemon law on car so they can wash their hands go figure. I am st shop for 5 weeks getting service and they can't find problem.so they told me to file lemon law on car so they can wash their hands go figure. I am stuck with a lemon as they labeled it. They are making me deal with hyundai rather than correct the issue themselves. Never again will I buy from them. They don't provide the service a customer should get. More
Other Employees Tagged: Claudio Alvarado
January 19, 2023
TD Newsome always takes care of service for my car, this time around I needed a new engine and he made the process so easy! He kept me updated along the way so I was never wondering what was happening with time around I needed a new engine and he made the process so easy! He kept me updated along the way so I was never wondering what was happening with my car, I knew it was in good hands. More
Other Employees Tagged: Cory Wells, Freddy Shihadeh, John Miller, Noel Rosquete , Jackie Tarantola, Chris VanHorn, Tadarryl Newsome, Aaron Pothmann
April 01, 2022
The tech was friendly & professional. The service was fast. I had a great experience on this visit. The service was fast. I had a great experience on this visit. More
Other Employees Tagged: Cory Wells
February 13, 2022
Freddy is the best service writer... always outstanding service, Corey, Mark and all the managers have always been great to me as well..Have been returning for service since I bought the car there in 2013. service, Corey, Mark and all the managers have always been great to me as well..Have been returning for service since I bought the car there in 2013. More
Other Employees Tagged: Cory Wells, Freddy Shihadeh
November 09, 2021
I love this place , it’s clean , all of the employees are very nice and attentive. I drive from Miami to have my oil change at this location very nice and attentive. I drive from Miami to have my oil change at this location More
Other Employees Tagged: Cory Wells , Isac
April 14, 2021
Corey, the service rep was very professional and helpful and I appreciate the level of communication he shared for my vehicle service. Thanks to the management also. and I appreciate the level of communication he shared for my vehicle service. Thanks to the management also. More
Other Employees Tagged: Corey Guy
October 02, 2020
Amazing , great service ,great people . Will service my car there every time me or a friend needs anything would not recommend anybody else for service car there every time me or a friend needs anything would not recommend anybody else for service More
Other Employees Tagged: Cory Wells, Freddy Shihadeh , Daniel lucatorto
March 09, 2020
Excellent Customer Service! Thank you Cory Wells for all your help and concerns! You and your team are always so helpful! Thank you also to Mark Perry and Darren Marshall for Thank you Cory Wells for all your help and concerns! You and your team are always so helpful! Thank you also to Mark Perry and Darren Marshall for your help. Great Service every time! It was a pleasure working with you! More
Other Employees Tagged: Cory Wells , Darren Marshall