64 Reviews
Write a Review64 Reviews of Mark Owens
June 01, 2024
Mark and Jesse always makes care of my Ford F250 even though they are a CDJR dealer. though they are a CDJR dealer. More
Other Employees Tagged: Jesse Padilla
June 01, 2024
A great dealer ship service has been great but parts for recalls is not good at all I’ve been waiting almost 2 years on a dip stick for my transmission recalls is not good at all I’ve been waiting almost 2 years on a dip stick for my transmission More
Other Employees Tagged: Jesse Padilla, David Davila
June 01, 2024
great team very helpful friendly and knowledgeable , I will recommend all my friends and family to these golks will recommend all my friends and family to these golks More
Other Employees Tagged: Jesse Padilla, David Davila, Peter Reyes, Jerry Garcia
May 29, 2024
Very courteous and respectful customer service oriented personnel, all professionals in their own right! Thank You. personnel, all professionals in their own right! Thank You. More
Other Employees Tagged: Jesse Padilla, Peter Reyes , All mechanics and technicians.
May 27, 2024
Worst experience ever, and i have owned over 15 Dodge/Ram vehicles. 1st of all they damaged my front license plate and claimed we did it(truck is hardly used and parked reverse so I see it everyday) and whe vehicles. 1st of all they damaged my front license plate and claimed we did it(truck is hardly used and parked reverse so I see it everyday) and when i asked for camera for proof, Mark told me the dealership has none(Odd in this day in age). Next, it took 4 days to not address my concerns, and they simply refilled my transmission fluid and called out a replacement of the transfer case seal, which i now know they didn't touch as I took it to another dealership and had my issues addressed there. I know they didn't touch the pan as the new mechanics i took my truck to told me there was no proof of the pan coming off and there were no other signs it showed of even being touched (not even wiped down). Always CDJ also showed they didn't care or address my other issue of the rear main seal leaking, which i showed Mark the pictures. We picked up the truck Saturday morning and drove it for 200 miles, let it sit all day Sunday, and Monday morning saw the leak was getting worse, which prompted me to go to another dealership. I will never go back or recommend Always for anything, not even a simple oil change or to fill air in my tires. This service is why i will drive to a trusted dealership over 50 miles away from me to get what i need completed. I know I am a grain of sand to an ocean of customers, but i told all my military people to avoid this place at all cost. If i had the extended warranty from the dealer, i would cancel that right away and get it to someone else who has my confidence in customer concerns. I have to RO's to prove what was done, also the vehicle is less than 6 months old and less than 8500 miles and well taken care of. More
Other Employees Tagged: Peter Reyes
May 26, 2024
Great service and attention to what the customer wants. I was kept up to date on how the work was going during the complete process. I was kept up to date on how the work was going during the complete process. More
Other Employees Tagged: Jesse Padilla, Peter Reyes
May 23, 2024
good explanation of all repairs , friendly people and care about my needs and options available care about my needs and options available More
Other Employees Tagged: Jesse Padilla
May 22, 2024
easy to deal with , straight talk , friendly and very attentive to my time . I will recommend them to all my friends attentive to my time . I will recommend them to all my friends More
Other Employees Tagged: Jesse Padilla
May 22, 2024
All ways do a great job in and out quickly thank you and have a blessed day have a blessed day More
Other Employees Tagged: Jesse Padilla, Peter Reyes
May 19, 2024
Price was different than discussed and i never got notification when vehicle was done. Never had a problem with either of the past two workers. notification when vehicle was done. Never had a problem with either of the past two workers. More
Other Employees Tagged: Jesse Padilla