Mark Owen
Mark Owen at Shottenkirk Toyota San Antonio
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Mark Owen

General Manager

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Mark Owen

November 02, 2024

Dealership Rating
Employee Rating

Took my prius in for front wheel alignment - After i picked up my car it started to have serious problems - took it back in four consecutive times and spent up to $6,000 in repairs - Toyota was not able More

by EDGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cory Larusso Service advisor and Alex - Salesman

November 01, 2024

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Employee Rating

Great service thanks JJ to make it easy and get it done really appreciate you. More

by SAMER.ALJUBORI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 25, 2024

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Employee Rating

I've been buying Toyota's from Alamo Toyota for at least 30 years and have had great service. I want to thank Mark, the GM, for making my experience this time so great. He's tops in my book. Thanks Mark and More

by WAYNE_1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Boulos, Alex David

August 29, 2024

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Employee Rating

I visited with Mark after the service was completed on my 2022 company vehicle. I expressed how pleased I was with the customer service I received from Shelby in the Service Department. Despite having a lot More

by James McNeill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby in Service

August 21, 2024

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Mason with sales and Jeremy with finance did a fantastic job! Thank you for a great sale experience. More

by Phillip Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Meurin, Daniel Munoz , Mason Owen

July 27, 2024

Dealership Rating
Employee Rating

Prices of routine maintenance items far exceeded those of other service places. Timelines are unpredictable and change often. 3% added charge for using debit or credit adds insult to financial injury. More

by MIRN1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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