Mark Nenadic
Mark Nenadic at Plaza Chrysler Dodge Jeep Ram
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Mark Nenadic

Service Director

Plaza Chrysler Dodge Jeep Ram

2077 Highway 44 West
Inverness, FL 34453

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3.0
6 Reviews
3.0

6 Reviews

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6 Reviews of Mark Nenadic

January 10, 2025

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Employee Rating

One of the things you should look at when you buy a new or used car from a dealer, is the service department. If this department is not run by a competent manager the service on your car will suffer. Simpl More

by Just Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2025

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. I deeply regret that your experience with our service department has not met the high standards we strive to uphold. Please accept my sincerest apologies for the frustration caused by the lack of communication and follow-through you experienced. Your concerns regarding the quality of service and the responsiveness of our team are concerning, and I assure you that this is not reflective of the service we aim to provide. I would appreciate the opportunity to discuss your specific situation and work toward resolving any outstanding issues you may have. Please feel free to contact me directly at 352-726-1238 or let me know a convenient time to reach out. We are committed to making improvements in our service department and restoring your trust in our dealership. Thank you for your patience, and I look forward to hearing from you soon. Kind regards, Joshua Crowe General Manager Plaza CDJR 352-726-1238 Joshua.crowe@plazachryslerdodge.com

Jan 12, 2025

Just Bob responded

Hello Mr. Crowe, I tried contacting the Service Manger for over two weeks, I then tried to contact you. As you didn't return my calls, I assumed you were ghosting me too. I understand people get busy and can't return a call immediately, but my car was serviced on 12/21/24 and here we are, three weeks later and only after I write a review you are willing to talk to me. The sad part is, if the Service would have returned my call or at least the second call the issued would have been resolved. You, the Service Manager, and the Service Desk have my contact number in voice mails and notes. Please call me anytime. Bob

January 10, 2025

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Employee Rating

Before buying a new or used car from a dealer, you should look at how its run, from Sales and Service to its General Manager. If a General Manager can't spend the time to call a customer that has questions More

by Just Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Crowe

Jan 10, 2025

Plaza Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. I sincerely apologize for any frustration or inconvenience you have experienced during your recent interaction with us. We take customer satisfaction very seriously and I regret that we did not meet your expectations. I understand the importance of clear communication and timely responses, and I want to personally assure you that your concerns want to being addressed. I would be happy to discuss any questions you may have regarding our products or services. Please feel free to reach out to me directly at 352-726-1238, or let me know a convenient time for me to contact you. We value your business and hope to have the opportunity to restore your confidence in our dealership. Kind regards, Joshua Crowe General Manager Plaza CDJR 352-726-1238 Joshua.crowe@plazachryslerdodge.com

Jan 12, 2025

Just Bob responded

Hello Mr. Crowe, I tried contacting the Service Manger for over two weeks, I then tried to contact you. As you didn't return my calls, I assumed you were ghosting me too. I understand people get busy and can't return a call immediately, but my car was serviced on 12/21/24 and here we are, three weeks later and only after I write a review you are willing to talk to me. You, the Service Manager, and the Service Desk have my contact number in voice mails and notes. Please call me anytime. Bob

Jan 12, 2025

Just Bob responded

See below...

Jan 12, 2025

Just Bob responded

See below...

December 03, 2024

Dealership Rating
Employee Rating

I would like to give a huge thank you to Christina for all her hardwork. She went above and beyond for whatever was needed. Thank you for making the process as easy as possible. Highly recommend for any f More

by jameslove03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 30, 2024

Dealership Rating
Employee Rating

Bad experience with their service department. They took 6 weeks to fix. Much of the work was not good. The truck broke down on the way home because they disconnected the fuel pump gauge when More

by thom.lawrencejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kristen Lewter, Joshua Crowe

October 30, 2023

Dealership Rating
Employee Rating

A pleasure doing business with. This is not the first car we have purchased from Plaza Dodge and they are a great dealership to buy a car from. More

by DSCARPELLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Perez, Kristen Lewter, Brian Jones , Chris Corletta, Patrick Riker

July 11, 2023

Dealership Rating
Employee Rating

This is my 3rd car from Plaza. Each time I have been treated with the best care! This is also my 2nd purchase with Christina, and both times she has went above and beyond to help m More

by jmbp_8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Perez, Christina Finch, Kristen Lewter , Roger Jones, Moise Juste, Krissi Lander

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