Mark Neely

Shawn was very patient, helpful, and most importantly he listened. He explained the process and what going forward looked like. listened. He explained the process and what going forward looked like. More

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Frank and the team are top notch and respectful. Being a female buyer I never felt like they didn’t have my best interest in their pursuit to find the right deal for my situation. As a return buye Being a female buyer I never felt like they didn’t have my best interest in their pursuit to find the right deal for my situation. As a return buyer I 100% recommend Frank and all of the team at Overtufrf. More

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It all started with Frank Valle. First and foremost, Frank is authentic. From our first meeting, it was clear that he was more interested in helping me with my questions than selli First and foremost, Frank is authentic. From our first meeting, it was clear that he was more interested in helping me with my questions than selling me a car. He was more like a good neighbor than a salesman. And Frank is the reason why I went back to Overturf Volkswagen to buy our car. Mark, the sales manager, provided a relaxed and friendly atmosphere, while we completed the documents. The professionalism of the staff gave me the confidence to go forward with such an important purchase. More

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Buying a brand new vehicle sight unseen and from a VW dealership located 3100 miles away from home, can be a daunting experience. Not so with Overturf VW in Kennewick, Washington State. I have to say it dealership located 3100 miles away from home, can be a daunting experience. Not so with Overturf VW in Kennewick, Washington State. I have to say it has been one of the smoothest and most pleasant shopping experiences in recent memory. They had the vehicle I was looking for (Brand new 2023 VW Arteon SEL Premium) at the right price. Likely, one of the last remaining brand new '23 Arteon SEL Premiums left in stock nationwide. This shopping experience would not have been possible without the professional, knowledgeable, candid and courteous interaction of my salesperson, Mr. Shawn Graham. He went above and beyond to make me comfortable during the entire process, answer all the never ending questions I had, ensure that the vehicle met my expectations, follow through the sale and even ensuring to oversee the vehicle pickup by the auto transportation company I hired to move it cross country to our home in Miami, FL. Likewise, Mr. Mark Neely Business Manager at Overturf VW, made the entire transaction crystal clear, handled preparing and overnighting all required paperwork for signature, arranged to have all necessary documentation sent to to the Auto Tag place to ensure timely vehicle registration in my home state. Everything was handled with precision, care and a flawless delivery. Can't say enough good things about my experience dealing with Shawn and Mark. They are both gentlemen and scholars. They genuinely care about their customers and foster a long term relationship to ensure repeat business down the road. What can I say, I just love this car! (2023 VW Arteon SEL Premium). Whether you live near or far, I highly recommend considering Overturf VW when shopping for your next VW vehicle. More

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Anthony made this process absolutely seamless for my family & I. It was an absolute pleasure to work with him & everyone involved. family & I. It was an absolute pleasure to work with him & everyone involved. More

by CLARDIE2 Verified Customer Verified Customer

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Everyone who helped me get into my new Kia was extremely kind, helpful, and patient throughout the process. kind, helpful, and patient throughout the process. More

by adamnutt Verified Customer Verified Customer

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Shawn was very helpful and walked us through the entire process in a time-efficient manner. process in a time-efficient manner. More

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I had a great experience with my purchase with the help of Mike. I explained to him what I was looking for and he made it happen. It was a very easy quick transaction from beginning to end. I would purchas of Mike. I explained to him what I was looking for and he made it happen. It was a very easy quick transaction from beginning to end. I would purchase here again and have recommended to friends and family. More

by becky_herrera Verified Customer Verified Customer

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Atmosphere at Overturf KIA was warm and inviting, not intense nor stressful. Shawn Provided a relaxed atmosphere to ask questions and shared deep knowledge of the cars we were interested in. Overall intense nor stressful. Shawn Provided a relaxed atmosphere to ask questions and shared deep knowledge of the cars we were interested in. Overall he made it surprisingly easy for us to decide to purchase a car from KIA Overture. More

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the best car buying experience ever . ill never go anywhere else and highly recommend the dealership to everyone. ive been in sales all my life and i must say leadership is from the top d ill never go anywhere else and highly recommend the dealership to everyone. ive been in sales all my life and i must say leadership is from the top down. when the sales crew is great a manager knows how to hire and frank valle is THE BEST...it was like setting at the dinner table sharing stories at the end the story was pleasant rewarding beneficial informative genuine . frank thank you ...your 1 of a kind .it cant be taught its in you to be great and you are . i drove into the lot with my son .. we were just looking 1 hour later i had a car ill treasure for a long time. i was even allowed to use my trade in car to finish some business i had agreed to the next day as a care giver . the next day was like having a baby...lol couldnt wait for monday to end to go get my car.so glad frank walked out greeted us it made the experience truly rewarding More

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