I appreciate the professional manner in which the
employees interact, along with the top drawer level of service. Thank you all!
employees interact, along with the top drawer level of service. Thank you all!
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by WMBURT
Service Price Transparency
Other Employees Tagged:
Emrah Tabakovic
Sep 27, 2024 -
Lithia Volkswagen of Des Moines responded
Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. Mark, Emrah, and our team appreciate your business and hope to see you again soon!
Best Regards,
Jason Forte
Lithia VW of Des Moines
Assistant General Manager
515-727-7012
AJ was the best salesperson I have ever encountered when
purchasing a new vehicle! He is so knowledgeable about many vehicles besides VW’s to help in comparison to this vehicle so I could make a more inform
purchasing a new vehicle! He is so knowledgeable about many vehicles besides VW’s to help in comparison to this vehicle so I could make a more informed decision! I did not feel pressured at all. I have had some bad experiences with car salesmen in the past who didn’t appreciate the fact that a woman can make her own deal without her spouse’s help!
I would recommend this dealership to anyone looking to buy a VW. Thank you for making it a truly enjoyable experience!
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by Jan Mulford
Aug 27, 2024 -
Lithia Volkswagen of Des Moines responded
Thank you, Jan, for sharing your experience with us! We're happy to hear it went well with AJ and truly appreciate your feedback.
Best Regards,
Jason Forte
Lithia VW of Des Moines
Assistant General Manager
515-727-7012
This site went above and beyond with customer service and
making buying a car the most comfortable and welcoming experience. We can not wait to be their long time customers.
making buying a car the most comfortable and welcoming experience. We can not wait to be their long time customers.
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by rogerssaeler
Jul 22, 2024 -
Lithia Volkswagen of Des Moines responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Roger, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
Jason Forte
Lithia VW of Des Moines
Assistant General Manager
515-727-7012
Amazing service, amazing sales team!
I’ve been going to Lithia VW for a long time and they always take care of me.
I’ve been going to Lithia VW for a long time and they always take care of me.
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by k.renae
Service Price Transparency
Apr 02, 2024 -
Lithia Volkswagen of Des Moines responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Volkswagen of Des Moines, we look forward to having you as a valued customer for many years to come!
Best Regards,
Jason Forte
Lithia VW of Des Moines
Assistant General Manager
515-727-7012
An amazing experience.
Christian was amazing to work with. Everything went perfect and we are happy!
Christian was amazing to work with. Everything went perfect and we are happy!
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by Vw#1
Other Employees Tagged:
Sejad Dubinovic
, Jeremy Lester, Steven Martelli, Christian Woodard
Nov 16, 2023 -
Lithia Volkswagen of Des Moines responded
Thank you for choosing Lithia Volkswagen of Des Moines. Your feedback and rating mean a lot to us. We're glad Christian was able to help, and we hope to see you again!
Best Regards,
Steven Martelli
Manager
Stevenmartelli@lithia.com
Emrah and everyone there is amazing and I highly
recommend everyone there for service or sales.
recommend everyone there for service or sales.
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by EMUJIC0402
Service Price Transparency
Other Employees Tagged:
Linda Cramer, Majid Garibovic, Alex Henson, Zachary Klabunde, Faris Kudumovic, Emrah
Aug 29, 2023 -
Lithia Volkswagen of Des Moines responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Volkswagen of Des Moines!
Jacob did his best to ensure quick & quality service!
Appreciated these guys! Thanks for everything
Appreciated these guys! Thanks for everything
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by Nashcoe623
Other Employees Tagged:
Jacob Howell
Aug 17, 2023 -
Lithia Volkswagen of Des Moines responded
Nash, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jacob, and we look forward to working with you again.
Took car into Dealership Feb 6, determined to be faulty
alternator, part came in next day, noticed stalling, miss information won't call back so I went to dealership found car dash tore into pieces, later
alternator, part came in next day, noticed stalling, miss information won't call back so I went to dealership found car dash tore into pieces, later from their own admission in text. they were taking parts off my car WITH OUT CONSENT, to diagnose other cars. Also, in the process damaged my dash which they replaced. This is absolutely criminal/unprofessional, offered no explanation or anything just sorry, also refused to honor military discount as they have done in past!........Received car 14th. Possible legal action to ensue.
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by B.leach72
Service Price Transparency
Feb 22, 2023 -
Lithia Volkswagen of Des Moines responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Feb 23, 2023 -
B.leach72 responded
Speak to your service manager and shop forman, and gm they are all aware! Also filed formal complaint with Volkswagen usa, with supporting documents!7313634450
Great experience provided by the service department and
Emerah was awesome to deal with. I would recommend them!
Emerah was awesome to deal with. I would recommend them!
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by Dbasic
Other Employees Tagged:
Emrah
Oct 02, 2022 -
Lithia Volkswagen of Des Moines responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Emrah met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as a valued customer for many years to come!
The representatives were prompt, politely served and
accommodated us. We felt they knew what they were doing.
accommodated us. We felt they knew what they were doing.
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by Pamela goering
Other Employees Tagged:
Emrah Tabokevic
Aug 06, 2022 -
Pamela goering responded
See above