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Mark Mclean
Mark Mclean at Ira Lexus Danvers
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Mark Mclean

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Mark Mclean

November 09, 2024

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Employee Rating

Reasonable service costs versus other Lexus dealers in the state. Plenty of staff on hand to assist. Everyone was welcoming and attentive. More

by cchiverton
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Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2024

Dealership Rating
Employee Rating

Perfect nice work also front desk very good specially mark so nice man and speed work thanks very one working in Ira service More

by ABDALLA ALSHANASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Summit

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Nov 07, 2024

Ira Lexus Danvers responded

Hi Abdalla, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2024

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Excellent communication with service and convenience of valet pick up. Easy to schedule an appointment. More

by Ge
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Recommend Dealer
Yes
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Nov 06, 2024

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

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Employee Rating

My 2020 RX350L had 70,000 mile service performed. The car has always run great and will continue to be maintained at IRA! Mark Mclean takes care of his customers. More

by harveywaugh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

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Employee Rating

This dealership always gives me great service, and Mark McLean is a great Assistant Service Manager. More

by normclaeys
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2024

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They were very helpful and professional. Was in and out of the service department quickly. . More

by Schustermh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

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Good service department, free loaner car, car washed during service, and nice lounge area if you choose to wait. More

by aherrmann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Oct 26, 2024

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2024

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Employee Rating

My Service Advisor, Mark McLean handled my RX350L service needs in his usual great fashion. He discussed with me what is suggested by the technician in detail, so I have a good knowledge for making a learned More

by harveywaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you have any further questions, please give us a call. We're always happy to help!

September 14, 2024

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The service representatives are also helpful and kind. They keep me informed about the services my car needs. More

by 77bgayton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

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Employee Rating

Staff was friendly and concerned about my needs. They didn’t try to sell me any services that I didn’t need. The Service Manager, Mark M. was great and easy to work with. I would definitely service More

by LSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2024

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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