Mark Mclean

Very professional courteous and willing to explain and discuss any work required or has been done. Mark McLean does a great job in explaining precisely what and why work was and should be done immediately discuss any work required or has been done. Mark McLean does a great job in explaining precisely what and why work was and should be done immediately or in the future to protect you and the value of your vehicle. More

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Service rep, Mark McClean was great! They had to keep my car several days but gave me a loaner for the period. Service was great. They had to keep my car several days but gave me a loaner for the period. Service was great. More

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They attempted to over-charge me for my repair. They only lowered the price when I investigated the market rates. When I picked up the car, it wouldn’t start since they left the door open all n They only lowered the price when I investigated the market rates. When I picked up the car, it wouldn’t start since they left the door open all night. Not coming back. More

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The check-in process was easy. Though the interaction with the check-in staff was impersonal. Service took almost 3 hours when it was stated that it would take an hour and a half t Though the interaction with the check-in staff was impersonal. Service took almost 3 hours when it was stated that it would take an hour and a half to an hour 45 minutes max. Otherwise a pleasant experience! More

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The dealership and my service coordinator Mark went above and beyond to ensure the issues were taken care of! and beyond to ensure the issues were taken care of! More

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Professional and friendly service personnel. The car is done on time and all requests are filled. The car is done on time and all requests are filled. More

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Always extraordinary service! ! Prompt, professional and thorough each and every time. Very happy with Ira Lexus. ! Prompt, professional and thorough each and every time. Very happy with Ira Lexus. More

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Always efficient, to the point and no nonsense. The service writers are always polite , courteous and friendly. Especially Brendon and Mark. The service writers are always polite , courteous and friendly. Especially Brendon and Mark. More

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I have been doing business with this dealership for 20 years I have been very satisfied with both sales and service. years I have been very satisfied with both sales and service. More

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The service advisor was very efficient, friendly and professional. I highly recommend IRA Lexus. I have purchase several cars from this dealership.and will purchase my next car from them. professional. I highly recommend IRA Lexus. I have purchase several cars from this dealership.and will purchase my next car from them. More

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