Mark Mauer

I just cannot say enough about this dealership. I have never experienced one like this before in all of my car buying years. What makes this dealership special are several factors. Mark the gene I have never experienced one like this before in all of my car buying years. What makes this dealership special are several factors. Mark the general manager is fantastic. Friendly and he will go out of his way to help you. Tina is the delivery person that will work you one one one with to make sure you know your new car. She is just great. Service department is like Mark and Tina. Just great! My cars have been serviced there since the dealership opened. My # 1 contact is Glenn and he again is great to work with. I just took possession of my 10th Subaru. Forester Touring 2025. You should visit this place and see and feel the experience. More

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We contine to have excellent customer experiences every time we purchase or require service for our cars at Subaru Superstore in Surprise, AZ. Mark & his team of employees treat everyone with kindness & time we purchase or require service for our cars at Subaru Superstore in Surprise, AZ. Mark & his team of employees treat everyone with kindness & respect. This is our 9th Subaru:) We refer friends to this dealership. We love our new Subaru Outback! More

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You can’t go wrong shopping at Subaru Superstore of Surprise or with a Subaru!! Surprise or with a Subaru!! More

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Everyone was amazing! They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up m They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up my keys was easy! Jonathan, George, and Alex were a huge help! Alex did a great job quickly going over the important things on my new vehicle as I have a newborn baby and was very limited on time. He also set my first service appt for my new vehicle! Mark Mauer was a huge help getting everyone on the same page to take care of me. Highly recommend this store for vehicle purchases and I look forward to brining my car in for its first service! More

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This is our 2nd Subaru we’ve purchased from them. Nothing but good things to say about their sales staff but it is their after sales service that really makes a difference. Our service advisor Glen’s Nothing but good things to say about their sales staff but it is their after sales service that really makes a difference. Our service advisor Glen’s professionalism and knowledge made our service experience at the dealership well above what’s normal. We would definitely buy our 5th Subaru from Subaru Superstore of Surprise. More

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Great service and dealership. Thank you so much Alex and Mark. I love my car. Thank you so much Alex and Mark. I love my car. More

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What an amazing experience from the first day I step foot inside surprise Subaru.I was greeted very respectfully and with a great attitude and atmosphere. The attention my wife and I were given made us feel inside surprise Subaru.I was greeted very respectfully and with a great attitude and atmosphere. The attention my wife and I were given made us feel welcomed. Alex please keep up your humble and professional character and the way you treat people for us that made a difference not once did we feel pressured. Thanks to the amazing team along with everyone involved in making us feel comfortable. Special thanks to your General Manager Mark Mauer for taking the time to come and talk to us. At the end you made a sale but gained our confidence and business.We feel welcomed to the Subaru family. What an amazing experience. Thank you Surprise Subaru team. More

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Very professional! Would recommend to all friends, and family. Tina was great and went over everything. Would recommend to all friends, and family. Tina was great and went over everything. More

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Fabulous experience, fantastic people, awesome, SOLTERRA ! Looking forward to putting lots of fun miles on my new ‘24 Limited. ! Looking forward to putting lots of fun miles on my new ‘24 Limited. More

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We were treated with respect every appointment and every email/ text. Alex and the Surprise staff always provided us with superior client service. email/ text. Alex and the Surprise staff always provided us with superior client service. More

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