Mark Lubrano
Mark Lubrano at Arlington Heights Buick GMC
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Mark Lubrano

Finance Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Mark Lubrano

December 21, 2024

Dealership Rating
Employee Rating

Since the very first moment we met personally with César Martinez, he took care to make sure we felt confortable and confident. He explained everything about the vehicle we were interested in and went effic More

by eveliordelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

December 14, 2024

Dealership Rating
Employee Rating

Helpful and understanding on reasonable price. Nice people. Helpful in translating when was needed and walked trough every step of plans in the car. More

by brandongonzalezju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Arlington Heights Buick GMC

December 13, 2024

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Employee Rating

Arlington Heights Buick GMC delivered on all levels! My experience was exceptional from the moment I walked into the door until the moment I left. (This is the way that car buying should be!) Customer s More

by christophercp87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team, Christoph! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Team at Arlington Heights Buick GMC

December 09, 2024

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Everyone was friendly! Victor was extremely helpful. He had the Denali detailed & ready for a test drive when we arrived. He is wonderful to work with! More

by dondonnab3
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez

Dec 11, 2024

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that Victor could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Arlington Heights Buick GMC

December 05, 2024

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Employee Rating

I found a pre-owned vehicle online that I was interested in and gave the dealer a call. I spoke to Nicolette and she was extremely helpful! She answered all of my questions and we worked out many of the det More

by mjolnir871
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Nicolette and our team here at Arlington Heights Buick GMC. It's fantastic to hear that you found the perfect pre-owned vehicle and had a great experience during your visit. We look forward to serving you again in the future! Enjoy your new purchase! Sincerely, The Team at Arlington Heights Buick GMC

December 05, 2024

Dealership Rating
Employee Rating

Cesar was very good to work with as he answered all questions about the transaction and was very polite. He could benefit from additional training on Jeep technology although that is not their sales br More

by jonlberndt
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Dec 06, 2024

Arlington Heights Buick GMC responded

Thank you for your feedback! We're glad to hear you had a positive experience working with Cesar at Arlington Heights Buick GMC. He appreciates your insights, and we always strive to improve our team's knowledge. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

November 29, 2024

Dealership Rating
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Although purchasing a car can be stressful, Arlington Heights Buick GMC made it better than expected. Nicolette was super helpful and joked around to lighten the mood and make the experience a good one. More

by JessK0909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolette Grivas , Robert (online sales)

Dec 03, 2024

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Arlington Heights Buick GMC

November 23, 2024

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Shelley Barr was so awesome and made me so happy with my new Cadillac XT5. I will tell all my friends to buy from her, the best lady! More

by Carlosxholo7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Szwec, Shelley Barr

Nov 26, 2024

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Arlington Heights Buick GMC

November 21, 2024

Dealership Rating
Employee Rating

The best experience! ! Cesar is simply the best. Everybody was super nice and very clear on explaining paperwork. They worked with me on price and I got a great warranty p More

by thomasyudi9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Nov 22, 2024

Arlington Heights Buick GMC responded

Thomas, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Team at Arlington Heights Buick GMC

November 16, 2024

Dealership Rating
Employee Rating

Cesar was personable and knowledgeable and was very pleasant. He was motivated to make a sale. He took me on a test drive and pointed out many features of the vehicle. After all the paperwork for the s More

by jordanjames0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliot Pergricht, Cesar Martinez

Nov 18, 2024

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Jordan. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Cesar was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at Arlington Heights Buick GMC

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