Mark Lubrano

Always great service great follow up and expert repairs. No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs More

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Mark in service was a tremendous help. I unexpectedly popped into the service dept with a tire issue. He squeezed me in and walked me through all my options. Mark also worked to find me I unexpectedly popped into the service dept with a tire issue. He squeezed me in and walked me through all my options. Mark also worked to find me the best deal. The work was done timely and clearly communicated. More

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Mark was great during my service for my Yukon today. He answered every question and was timely getting my vehicle serviced He answered every question and was timely getting my vehicle serviced More

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Arlington Heights Buick is always very professional and very efficient to deal with. I would recommend them to anyone very efficient to deal with. I would recommend them to anyone More

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Mark Lubrano helped my family today and provided excellent service! I really appreciate how he explained everything. excellent service! I really appreciate how he explained everything. More

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Estoy muy feliz con el trabajo que hicieron con mi carro quedo como nuevicito muchas gracias por su buen servicio carro quedo como nuevicito muchas gracias por su buen servicio More

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I have always had my service done with my Envision at Arlington Heights. I am treated well, with respect and patiently. Mark was no exception as we went through what needed to be done now and what my Arlington Heights. I am treated well, with respect and patiently. Mark was no exception as we went through what needed to be done now and what my next visit might need. By the time I left dealership, waiting room was filled with people. A good sign of of workmanship on the dealer's part. More

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We were told the repair should take 90 minutes to 2 hours. We sat there for 4 hours before my husband requested anloaner. We did receive one. It should have been offered much earlier hours. We sat there for 4 hours before my husband requested anloaner. We did receive one. It should have been offered much earlier More

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Another great service experience with Mark Lubrano. He makes you feel that you are his only customer in the Service Department. Wonderful professional and personalized service. He makes you feel that you are his only customer in the Service Department. Wonderful professional and personalized service. More

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Fast, excellent service. Made sure that I was well taken care of and kept me updated on the status of my service. Made sure that I was well taken care of and kept me updated on the status of my service. More

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