Mark Lubrano
Finance Manager
Arlington Heights Buick GMC
777 W Dundee Rd
Arlington Heights, IL 60004
21 Reviews
Write a Review21 Reviews of Mark Lubrano
December 21, 2024
Since the very first moment we met personally with César Martinez, he took care to make sure we felt confortable and confident. He explained everything about the vehicle we were interested in and went effic Martinez, he took care to make sure we felt confortable and confident. He explained everything about the vehicle we were interested in and went efficiently through all the options we had and very professionally answered the questions we might have. More
Other Employees Tagged: Cesar Martinez
December 14, 2024
Helpful and understanding on reasonable price. Nice people. Helpful in translating when was needed and walked trough every step of plans in the car. Nice people. Helpful in translating when was needed and walked trough every step of plans in the car. More
Other Employees Tagged: Cesar Martinez
December 13, 2024
Arlington Heights Buick GMC delivered on all levels! My experience was exceptional from the moment I walked into the door until the moment I left. (This is the way that car buying should be!) Customer s My experience was exceptional from the moment I walked into the door until the moment I left. (This is the way that car buying should be!) Customer service here was second to none!!! EVERYONE I interacted with was helpful and extended great hospitality. More
Other Employees Tagged: Victor Melendez, Amin Aminipanah, Nicolette Grivas
December 09, 2024
Everyone was friendly! Victor was extremely helpful. He had the Denali detailed & ready for a test drive when we arrived. He is wonderful to work with! Victor was extremely helpful. He had the Denali detailed & ready for a test drive when we arrived. He is wonderful to work with! More
Other Employees Tagged: Victor Melendez
December 05, 2024
I found a pre-owned vehicle online that I was interested in and gave the dealer a call. I spoke to Nicolette and she was extremely helpful! She answered all of my questions and we worked out many of the det in and gave the dealer a call. I spoke to Nicolette and she was extremely helpful! She answered all of my questions and we worked out many of the details of what would be my soon-to-be purchase. Upon arriving at the dealership, everyone was very kind, helpful and patient. I’m very pleased with my purchase. More
Other Employees Tagged: Amin Aminipanah, Nicolette Grivas
December 05, 2024
Cesar was very good to work with as he answered all questions about the transaction and was very polite. He could benefit from additional training on Jeep technology although that is not their sales br questions about the transaction and was very polite. He could benefit from additional training on Jeep technology although that is not their sales brand. More
Other Employees Tagged: Cesar Martinez
November 29, 2024
Although purchasing a car can be stressful, Arlington Heights Buick GMC made it better than expected. Nicolette was super helpful and joked around to lighten the mood and make the experience a good one. Heights Buick GMC made it better than expected. Nicolette was super helpful and joked around to lighten the mood and make the experience a good one. The finance department was super helpful as well. I recommend this dealership! More
Other Employees Tagged: Nicolette Grivas , Robert (online sales)
November 23, 2024
Shelley Barr was so awesome and made me so happy with my new Cadillac XT5. I will tell all my friends to buy from her, the best lady! new Cadillac XT5. I will tell all my friends to buy from her, the best lady! More
Other Employees Tagged: Daniel Szwec, Shelley Barr
November 21, 2024
The best experience! ! Cesar is simply the best. Everybody was super nice and very clear on explaining paperwork. They worked with me on price and I got a great warranty p ! Cesar is simply the best. Everybody was super nice and very clear on explaining paperwork. They worked with me on price and I got a great warranty package for my daughter's vehicle. My daughter loves her car and I will definitely will be back for a trade in!! Great Service. More
Other Employees Tagged: Cesar Martinez
November 16, 2024
Cesar was personable and knowledgeable and was very pleasant. He was motivated to make a sale. He took me on a test drive and pointed out many features of the vehicle. After all the paperwork for the s pleasant. He was motivated to make a sale. He took me on a test drive and pointed out many features of the vehicle. After all the paperwork for the sale was completed, he spent about 45 minutes educating me numerous aspects of the vehicles controls, buttons, dials, levers,etc. At several junctures, he asked me if I had any questions. I highly recommend Cesar as an exceptional, dedicated salesman. I greatly enjoyed working with him. As we said good evening, he told me to come see him or contact him with any questions or issues. More
Other Employees Tagged: Eliot Pergricht, Cesar Martinez