Mark Ledford
Mark Ledford at Gallatin Ford
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Mark Ledford

General Sales Manager

Gallatin Ford

1394 Nashville Pike
Gallatin, TN 37066

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7 Reviews
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7 Reviews

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7 Reviews of Mark Ledford

September 26, 2024

Dealership Rating
Employee Rating

I would not let this dealership work on anything I own They do not know how to communicate with their customer does dealership take customer satisfaction as priority. No one there to tell you the truth. More

by Dalet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Booker

Sep 27, 2024

Gallatin Ford responded

Dalet, I'm sorry to hear about your experience. We strive for clear communication and customer satisfaction, so this feedback is concerning. Please reach out directly so we can address your concerns properly. Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144

April 22, 2023

Dealership Rating
Employee Rating

I prefer dealing locally with knowledgeable friendly folks. Miracle Ford in Gallatin fits that criteria. Best car buying experience ever. More

by dearl.golden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandra Jones , Jim Odell, Zach Howell

Apr 22, 2023

Gallatin Ford responded

Thank you! We appreciate your business and for taking the time to leave a review!

December 15, 2022

Dealership Rating
Employee Rating

Great people to work with and alway welcoming even after the sale. I have purchased many vehicles from Miracle and will continue to give them my business and referrals More

by KEN_LOBER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Piper, Jim Morgan

Dec 16, 2022

Gallatin Ford responded

Ken, we truly appreciate your business! We're proud to have you as part of the Miracle family!

June 08, 2022

Dealership Rating
Employee Rating

We were pleased with the personable behavior of the Manager, salesman and lastly Sandra was a breath of fresh air to seal the deal. The Manager's efforts to win the day with the sale and trade in vehic More

by rbeddoes1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken "KJ" Johnson , Sandra

Jun 09, 2022

Gallatin Ford responded

Thank you! We appreciate your business and for taking the time to leave a review!

October 11, 2021

Dealership Rating
Employee Rating

I had to give a 1 star rating just to write a review this dealership really is a zero in my opinion! Let me start my review. Aug 26th pulled in dealership to check out new cars my one and ONLY stipulation wa More

by Vdowdy
Recommend Dealer
No
Oct 11, 2021

Gallatin Ford responded

Our team is aware of the situation and is in the process of completing.

August 20, 2021

Dealership Rating
Employee Rating

My second purchase with Miracle Ford and sales Pro Jim Elgas. They all exhibited great customer care. Jim Morgan in Finance is just excellent and Mark Ledford even jumped in and helped out!!! Great exper More

by keith-bean
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Morgan, John Booker, Jim Elgas , Lindsay Butler

Aug 21, 2021

Gallatin Ford responded

Thank you Keith! So glad that Jim and our entire team were able to make it happen for you once again. We truly appreciate your business!

July 28, 2021

Dealership Rating
Employee Rating

service department lied to me about fixing my car, would not do want he said. and charge me 1000 for nothing. just a bunch of crooks can not be trusted More

by erko13
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jimmy Galvin Jr, Judy Roberts, John Booker, Donnie Hulan , Lindsay Butler, Jim Odell, Sarah Wheatley

Jul 28, 2021

Gallatin Ford responded

We're very sorry to hear that you feel that way. We work very hard to give our customers a 5-star experience. Our Fixed Operations Director Robert Fleites would like to speak with you to learn more. Would you please reach out to him via text at (321) 403-7687, and he will call you back.

Jul 28, 2021

erko13 responded

615 424 5432 ED

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